Author Archives: Megan Carnes

Thrive Spotlight: Tori Pazda – Director, Marketing

Welcome back to another installment of our “Thrive Spotlight” blog series.

Our featured employee is Tori Pazda, Director, Marketing. Tori works closely with our EVP, Marketing to create and implement impactful marketing initiatives and strategies to ensure the success of our marketing program. She is also responsible for coordinating and organizing Thrive’s events, managing the sales and marketing budget, overseeing the marketing platforms we utilize, and training employees on how to use them effectively, all while successfully managing a team.

Tori is based in Lakeland, Florida and works out of our Lakeland office. On office days, she loves a midafternoon trip to Black and Brew, a nearby coffee shop, to get a chai latte. Outside of work, Tori enjoys strength training, and recently started running. She enjoys spending time with her family and friends, playing games, traveling, and watching a good TV show or movie.

Hi Tori! Can you tell us about your background and how you came to Thrive?

After graduating from college, I started working at DSM Technology Consultants in 2014. In 2022, DSM was acquired by Thrive, and I joined the marketing team. I have been working in marketing for nearly 10 years now.

Where did you go to school or get training?

I attended the University of South Florida and got my BA in Mass Communications. I graduated from USF in 2013.

What do you most enjoy about working for Thrive?

THE PEOPLE! And if I could say that one thousand times, I would. I love what I do, but more importantly, I love who I do my job with.

Are there any recent exciting projects at Thrive you can tell us about?

We recently implemented a new virtual and in-person events platform that really levels up the way we handle events. I have done a lot of work to learn this platform and get it set up, so events run more efficiently and provide better ROI.

 

Are you interested in learning more about Thrive? Click here!

Don’t forget to follow us on Twitter and LinkedIn for the latest news, and continue checking our blog for more in our “Thrive Employee Spotlight” series. Until next time…

Cybersecurity Risk Assessment Thrive Acquires The Longleaf Network

The Leading Next Generation Technology Services Platform Enters the Carolinas

Boston, MA, July 11, 2024 – Thrive, a global technology outsourcing provider for cybersecurity, Cloud, and IT managed services, has announced the acquisition of The Longleaf Network, a leading North Carolina-based provider. The Longleaf customers will now have access to cutting edge solutions driven by Thrive’s global Security Operation Center (SOC) & Cloud Footprint, backed by their 1,300 expert technology employees worldwide. The combination of the local North Carolina team with Thrive’s 24x7x365 service delivery mandate will greatly enhance the customer experience and provide additional technology ROI.

Thrive’s commitment has always been to continue growing, expanding, and innovating to provide the best technology solutions for their clients. With a similar culture of prioritizing customer success, The Longleaf Network will enable Thrive to expand its reach to North Carolina, giving its customers access to Thrive’s global technology outsourcing services with the dedicated level of service they’ve come to expect. Together, Thrive and The Longleaf Network will ensure that every business they work with has the resources needed to achieve their desired business outcomes while accelerating their digital transformation journeys.

The Longleaf Network has a proven track record of bringing customer-first IT strategy and services to clients across North Carolina – a culture that resonated with us from the beginning,” said Rob Stephenson, CEO of Thrive. “The Longleaf partnership will provide us with a strong market presence in a very desirable North Carolina footprint to expand our client base via our NextGen platform.”

The acquisition comes at a time of continuous growth for Thrive, having completed ten previous acquisitions over the past two years, as well as double-digit organic growth via widespread adoption of their cybersecurity, Cloud, and managed services platform. The company continues to add to their list of offerings, including Thrive Incident Response & Remediation and Dark Web Monitoring, to ensure Thrive delivers the most advanced and beneficial solutions to their customers.

“The Triad is a vibrant market and we’re proud to be the preferred local technology outsourcing provider for so many of the businesses that drive our region’s economy,” said Trey Miller, CEO at The Longleaf Network. “Thrive’s POD approach to matching each client with subject matter experts aligns with our mission of delivering localized and customized service to every client. With Thrive’s partnership, we can deliver even better support in our local market while expanding our offerings to increase ROI for our clients.”

To learn more about Thrive, visit the website.

About Thrive

Thrive delivers global technology outsourcing for cybersecurity, Cloud, networking, and other complex IT requirements. Thrive’s NextGen platform enables customers to increase business efficiencies through standardization, scalability, and automation, delivering oversized technology returns on investment (ROI). They accomplish this with advisory services, vCISO, vCIO, consulting, project implementation, solution architects, and a best-in-class subscription-based technology platform. Thrive delivers exceptional high-touch service through its POD approach of subject matter experts and global 24x7x365 SOC, NOC, and centralized services teams. Learn more at www.thrivenextgen.com or follow us on LinkedIn.

Contacts

Amanda Maguire

thrive@v2comms.com

 

4 tips for combating CFO deepfakes

“You’ve taken that labor out of the steps for the threat actor,” said Michael Gray, chief technology officer at Foxborough, Mass.-based security services company Thrive. Generative AI, he noted, makes it easy to engage potential victims in conversations and allows scammers to manage hundreds of deepfake campaigns at the same time.

Thrive Spotlight: Niall Doyle – Service Delivery Manager

Welcome back to another installment of our “Thrive Spotlight” blog series.

Our featured employee is Niall Doyle, Service Delivery Manager.  In his position, he manages a team of engineers on Service Desk.  He sees his primary responsibility as the success of both his engineers and clients.  He works to make sure he and his team provide the best service they can, grow internal skills, and work to better client environments.

Niall lives in Tewksbury, MA and works out of our Woburn, MA office.  Outside of work, he likes playing board games, card games, and video games with friends.  Over the summer you can find Niall and his husband camping with their two dogs!

Hi Niall!  Can you tell us about your background and how you came to Thrive?

I joined Thrive nearly 8 years ago when we were owned by MetTel, shortly before the first merger that took us down this path that has turned us into an international organization.

Where did you go to school or get training?

I attended Drew University in New Jersey where I obtained my BA in Computer Science.  I have gotten most of my training on the job, the majority of which has been here at Thrive.  I have had the privilege to work and train with some of the finest engineers I’ve known.

What do you most enjoy about working for Thrive?

I have always gotten the most thrill out of improving someone else’s day and as an engineer, I got to help clients with their environments and restoring their service.  Now as a manager, it has adapted to seeing my engineers succeed, grow, and achieve personal and professional success.  It also manifests in the success of meeting with a client, hearing and addressing their concerns, and helping to improve relations between them and Thrive.

I also love Thrive’s devotion to their employees.  I have been a product of Operation Rising Tide, an initiative put forth by our CEO to promote from within and provide growth opportunities to our current employees.  When I first started at Thrive, I was a Field Service Engineer, then got promoted to a System Engineer, then System Administrator, and now I am a Service Delivery Manager.  The opportunities to grow within Thrive and the mentors I have found here have been priceless to me.

Are there any recent exciting projects at Thrive you can tell us about?

We are constantly onboarding new clients and environments that provide access to unique and modern edge technologies.

 

Are you interested in learning more about Thrive? Click here!

Don’t forget to follow us on Twitter and LinkedIn for the latest news, and continue checking our blog for more in our “Thrive Employee Spotlight” series. Until next time…

Channel Brief: NinjaOne Launches Channel Program, Thrive Names Steele COO

MSSP Thrive has announced Scott Steele will be the company’s new COO. Steele joins Thrive from Hewlett-Packard (HP) where he served as the VP and head of managed services systems within the Digital & Transformation organization. He played a pivotal role in transforming HP’s Managed Services Partner business with rapid global scale and expansion, according to a statement from Thrive. As COO, Steele brings expertise in operations management, digital transformation and business process automation. Steele’s new role comes at a time of rapid growth for Thrive, which has completed ten acquisitions over the past two years, as well as double-digit organic growth via widespread adoption of their platform. Congratulations!

Scott Steele Joins Thrive as Chief Operating Officer

Veteran HP executive joins leading global technology outsourcer to support long-term growth and unrivaled customer service

Boston, MA, June 26, 2024 – Thrive, a global technology outsourcing provider for cybersecurity, Cloud, and traditional managed service provider (MSP) services, today announced Scott Steele is joining the company as Chief Operating Officer. Steele will bring his expertise in operations management, digital transformation, and business process automation to help Thrive navigate the complexities of the evolving industry and ensure the company continues delivering exceptional value to clients.

Steele joins Thrive most recently from HP, where he served as the VP and Head of Managed Services Systems within the Digital & Transformation Organization. In his role, he was responsible for leading HP’s services transformation and business model enablement. Steele played a pivotal role in transforming HP’s Managed Services Partner business with rapid global scale and expansion. Prior to HP, Steele held several leadership positions in the cloud and data center solutions space at companies like Hewlett-Packard and NER Data Products.

“Thrive’s mission has always been to empower our clients to harness the promise of technology and we are constantly looking for leaders who will help us deliver on this promise, and help the company advance and reach new heights along the way,” said Bill McLaughlin, President at Thrive. “Scott’s proven track record of driving process, scale, and transformation growth at leading global organizations makes him an excellent addition to Thrive’s client-focused team where he will continue to drive innovation.

The addition of Steele comes at a time of rapid growth for Thrive, having completed ten acquisitions over the past two years, as well as double-digit organic growth via widespread adoption of their cybersecurity, Cloud, and next generation managed services platform. The company continues to release additional offerings to help clients better safeguard their business – including Thrive Incident Response & Remediation and Dark Web Monitoring.

“Throughout my career, I have been passionate about implementing business transformations grounded in the client experience and delivering outcomes that have real impact,” said Scott Steele. “I’m looking forward to working alongside the Thrive team to deliver unrivaled digital transformation services to our loyal customers.”

About Thrive

Thrive delivers global technology outsourcing for cybersecurity, Cloud, networking, and other complex IT requirements. Thrive’s NextGen platform enables customers to increase business efficiencies through standardization, scalability, and automation, delivering oversized technology returns on investment (ROI). They accomplish this with advisory services, vCISO, vCIO, consulting, project implementation, solution architects, and a best-in-class subscription-based technology platform. Thrive delivers exceptional high-touch service through its POD approach of subject matter experts and global 24x7x365 SOC, NOC, and centralized services teams. Learn more at www.thrivenextgen.com or follow us on LinkedIn.

Contacts

Amanda Maguire

thrive@v2comms.com

 

Thrive Fortifies Zeus Capital’s Secure Expansion in the UK Financial Services Sector Download Now

 

Zeus Capital, a Manchester-based investment banking firm, sought to strengthen its information security measures amid a shift towards technology integration. This case study outlines how Thrive, a trusted security partner, assisted Zeus with cost-effective cyber security assessment-tailored solutions.

Zeus faced the challenge of managing its information security with a limited internal IT team. With the company’s expansion and increasing reliance on technology, Zeus sought a solution that would provide a comprehensive assessment within budget and adhere to specific requirements. However, it needed more expertise and resources to do so internally. In the wake of significant changes, Zeus prioritised aligning its cybersecurity practices with financial services industry standards.

Why Thrive Was Chosen

Recognising the need for a trusted partner, Zeus selected Thrive based on their extensive expertise in the investment sector and proven strategic consulting capabilities. Unlike competitors pushing unnecessary services, Thrive’s commitment to understanding Zeus’s needs and fostering a long-term partnership resonated with the company’s objectives. Thrive developed a customised cybersecurity framework for Zeus, aligning it with their unique business model and risk appetite. Thrive’s receptive approach, thorough understanding of Zeus’s objectives, transparent methodology, and breadth of capabilities to further support Zeus on their cyber initiatives set them apart.

Strategic Deployment of Advanced Security Measures

As an FCA-regulated investment bank, Zeus wanted an independent third-party evaluation relating to cybersecurity to demonstrate their commitment to secure digital operations. Thrive conducted a Cybersecurity Risk Assessment for Zeus, evaluating its security policies, processes, and controls against the globally recognised CIS framework. This assessment provided Zeus with a clear understanding of its security posture and identified areas for improvement. Thrive then conducted an autonomous penetration test, a simulated cyber attack on Zeus’s systems, to identify potential security gaps and take proactive measures to address them. With this knowledge, Zeus remediated its weaknesses, presenting a robust security strategy to its board.

Thrive’s Impact

Thrive’s impact on Zeus has been transformative, affirming the effectiveness of its pre-existing security measures while identifying areas for improvement. After a thorough Cybersecurity Risk Assessment and subsequent penetration test, Thrive provided Zeus with a clear understanding of its security posture and actionable insights to mitigate risks. This reassured Zeus’s board about regulatory compliance, ensuring the company meets all necessary security standards. Additionally, Thrive’s services have enhanced staff awareness about cybersecurity, equipping them with the knowledge and skills to identify and respond to potential threats. Thrive’s expertise, collaborative approach, and commitment to ongoing support have enabled Zeus to enhance its security posture effectively and safeguard its business and staff from potential threats.

 

zeus logo 2

“Thrive’s approach was not just about ticking boxes; it was about truly understanding our security posture and helping us navigate the complexities of cybersecurity in our industry. Their partnership has been instrumental in affirming our security foundations and identifying areas for improvement,” ~ David Boulton, Head of IT at Zeus

 

 

About Thrive

Thrive delivers global technology outsourcing for cybersecurity, Cloud, networking, and other complex IT requirements. Thrive’s NextGen platform enables customers to increase business efficiencies through standardization, scalability, and automation, delivering oversized technology returns on investment (ROI). They accomplish this with advisory services, vCISO, vCIO, consulting, project implementation, solution architects, and a best-in-class subscription-based technology platform. Thrive delivers exceptional high-touch service through its POD approach of subject matter experts and global 24x7x365 SOC, NOC, and centralized services teams. Learn more at www.thrivenextgen.com or follow us on LinkedIn.

Thrive Spotlight: Felix Ilionskiy – vCIO

Welcome back to another installment of our “Thrive Spotlight” blog series.

Our featured employee is Felix Ilionskiy, vCIO.  In his role, he discusses and develops clients’ company goals, reviews and addresses any technical challenges, reviews roadmaps to address any new developments or requirements, as well as serves as an advisor on overall security posture regarding the latest cyber security recommendations.  Much of the position is working with clients to strategize long team goals and use of new advancements in technology so that any challenges can be addressed, and goals can be met to keep everything top notch.  Felix is based out of Brooklyn, NY and works out of our New York City office.

Outside of work, Felix enjoys spending time with family and friends and spending weekends enjoying outdoors, art, theater, and sports.  He trains in Brazilian Jiu Jitsu and enjoys volleyball, ping-pong, scuba diving, billiards, and long walks with his dog.

Hi Felix!  Can you tell us about your background and how you came to Thrive? 

Since I got degrees in both computer/information science and math in college, I was planning on becoming an actuary, however I found programming to be more interesting.  For about 8 years, I worked as a software developer working on accounting and reference data applications and coded in C++ programming language.  I then joined InfoHedge MSP and built financial applications implementation practice to assist clients with any custom applications/integrations.  I then pioneered an Application Hosting vertical within the firm to offer various Application Hosting services for accounting, trading, and portfolio management application environments.  I joined Thrive by way of acquisition in the summer of 2018 and initially continued to run the Application Hosting vertical until I joined the vCIO team to provide technical advisory services to our clients.

Where did you go to school or get training? 

I attended Brooklyn College where I got degrees in Computer/Information Science and Math.

What do you most enjoy about working for Thrive? 

There are too many things to list but I will give you my top 3.  I get to work and have full access to all Thrive teams that are SMEs in their own IT areas.  I get to work on different challenges our clients are facing and come up with solutions for them.  I also get to see firsthand all the new emerging technologies that Thrive integrates with and offers to our clients and trains us on.  This allows me to stay up to date on all new developments which makes things interesting and gives me a challenge and ensures no two days are the same.

Are there any recent exciting projects at Thrive you can tell us about? 

I am currently working on several exciting projects.  We are onboarding a client that had on-prem domain and file servers and fully converting and migrating them to SharePoint Online.  For another client, we are upgrading their application, database, and web server stack from Windows Server 2012 to a mix of Windows Server 2019 and 2022 versions hosted out of the ThriveCloud.  I am also working on a project building out a new SS&C Geneva Application and Geneva Core environments with dedicated client Citrix environment for more streamlined remote application access.

 

Are you interested in learning more about Thrive? Click here!

Don’t forget to follow us on Twitter and LinkedIn for the latest news, and continue checking our blog for more in our “Thrive Employee Spotlight” series. Until next time…

Guarding Britain’s Health: Strengthening Cybersecurity in the UK Healthcare Sector

This month, NHS London was victim to a brutal cyberattack, forcing admin to cancel operations and transfer emergency patients to alternative centres immediately. Among those affected are some of the best-known hospitals in the country, such as King’s College Hospital, Guy’s and St Thomas, and, unfortunately, the Evelina London Children’s Hospital and the Royal Brompton.

However, this problem is a familiar one. Back in 2020, the first death by ransomware was ruled in Düsseldorf. An attack paralysed the hospital’s systems to the extent that it was forced to pause all admissions to its A&E department. This resulted in hospital staff frantically diverting inpatients to a city 19 miles away, proving fatal for one woman. Then, in August 2022, the UK’s NHS 111 service was taken offline by a severe cyberattack, also through its supply chain, via its service provider, Advanced, which meant that 40 million people were denied access.

This illustrates the gravity of ransomware attacks on the healthcare sector. In this blog, we will delve deeper into recent trends so your company can maintain agility in the face of ever-evolving and ruthless attacks.

Complex supply chain

Britain’s NHS delivers care to 68 million people and is one of the world’s largest employers, providing work to 1.7 million people. Still, it is behind only the US and Chinese military, Walmart, and McDonald’s. Despite its vast size, it was successfully breached earlier this month and continues to suffer significant disruptions, such as six entire NHS trusts. Many GP practices are spread across southeast London, serving 2 million Brits. This is due to a breach in Synnovis, a private firm that the NHS uses to examine blood tests.

A senior NHS source warned that it would take “many months” to resolve and that it is not yet clear “how the hackers gained access to the system, how many records have been affected and whether these records are retrievable.” As a result, even an entity with the enormous infrastructure of the NHS has been forced to dust off a paper records system, where patients’ information is printed and blood samples hand-delivered by porters.

Already in 2022, the NHS suffered a severe ransomware attack caused by a violation of its Adastra software, which was operated by a third party. Was this a test of the NHS supply chain? This ransomware attack not only caused financial disruption but also distress to patients in the care homes whose data was sold.

Attacks continue. Earlier this year, in March 2024, NHS Dumfries & Galloway was hit by an attack that caused widespread distress and the release of confidential patient data. The implications and investigations of this attack are ongoing, and public concern continues.

Why is the UK healthcare sector so vulnerable?

Martin Lee, Cisco’s UK-based security research lead, warns: “When healthcare systems and data are unavailable, lives are potentially at risk. This makes the sector a tempting target for criminals. Outages put pressure on management to pay off the attackers to restore availability quickly. However, paying the ransom means that these attacks remain profitable and ultimately only serve to encourage further attacks.”

According to a report by Cisco’s Talos threat intelligence division, healthcare providers were the most targeted by ransomware gangs last year. The report attributed this to these organisations having “underfunded budgets for cybersecurity and low downtime tolerance.”

The figures back this up, as this marks the third time that Synlab and Synnovis have been attacked, affecting pathology services across Europe. For example, in June 2023, the ransomware gang Clop breached the French branch and stole data, while earlier this year, Synlab’s Italian subsidiary was hit by a separate ransomware group, Black Basta. The group gained access to around 1.5TB of data and published it in its entirety when no final ransom was paid.

A similar attack was the one on the Finnish mental health giant Vastaamo in 2020, where a copy of all data on the system was sent to the attacker. This included names, addresses, and notes from the therapist on each private session. The work therapists do in dealing with people’s deepest fears and secrets is naturally a very sensitive one, and this attack was devastating for the mental health of its victims. Vastaamo has now ceased trading.

Concerns over the potential escalation of these attacks had been raised in Parliament in 2023, as the increasing use of digital healthcare in the UK means that more critical equipment and systems are connected to the internet, making them a potential target for cybercriminals. However, in a post-COVID world, the use of telemedicine is increasing. In 2023, the NHS began circulating information on ‘Connected Medical Devices’ cyber vulnerabilities to its staff. In February 2024, the World Economic Forum went so far as to name the Healthcare sector as the biggest target for cybercrime due to the critical data it holds and the online devices controlling people’s lives.

How has unpreparedness for attacks recently affected the healthcare sector?

The desperate need to get back online is one of the reasons why 38% of healthcare organisations are reported to have paid a ransomware fee. A 2022 survey of 100 cybersecurity managers in the UK health sector found that 81% of healthcare organisations in the UK had been hit by ransomware in the previous year. Whilst 38% paid the ransom to regain their files, 44% refused to pay and lost their healthcare data. Close to two-thirds (64%) of respondents admitted their organisation had to cancel in-person appointments because of a cyber-attack.

Even unexpected sources can be vulnerable in the healthcare sector. The London Borough of Camden recently warned of a risk to personal data after one of their suppliers of beds, hoists, and grab rails was attacked. Computers attached to MRI machines, CT scanners, blood pressure and heart-rate monitors are vulnerable and provide back doors into connected systems.

How can you protect your business?

These numerous and ruthless attacks serve as another reminder to have the measures in place to prevent you from being caught off guard. The NHS experience illustrates how even large, well-resourced providers can be vulnerable to prolonged disruptions if proper security measures are not in place. The UK government has committed to a series of measures to support healthcare providers by 2030. Still, in the meantime, businesses in the supply chain must take appropriate measures to keep defences high.

At Thrive, we specialise in providing industry-leading cybersecurity solutions tailored to you and your staff’s needs. Our team of experts can work closely with your organisation to identify vulnerabilities, implement robust safeguards, develop incident response plans, and ensure you have the defences to maintain operational resilience in the face of ransomware and other malicious attacks.

Don’t leave your systems, data, and, most importantly, your patients at risk. Contact Thrive today to learn how we can fortify your company and give you the peace of mind to continue delivering essential services without disruption. Protect your operations, reputation, and ability to contribute to life-saving care with Thrive as your trusted cybersecurity partner.