Our Team

Meet the Thrive leadership team, dedicated to providing the best technology platforms and customer service for your business

Thrive’s leadership team is comprised of industry and technical experts with decades of experience in managed services, technology infrastructure, security and compliance.

Executive

headshot.Rob .Stephenson

Rob Stephenson

CEO & Board Member

Rob Stephenson

CEO & Board Member

Rob brings more than 20 years of executive level technology business experience to Thrive. He was previously a principal at 19 Technologies, an executive consulting firm whose clients included Faction Cloud, Oxford Networks, Expedient, Sweetwater Capital, Bay Capital, Spring Capital and others. Prior to that, Rob served as CMO and managing partner at Xand where he oversaw a sale to Tierpoint in 2014, after merging his firm, Access Northeast, with Xand in 2012. Rob was the CEO at Access Northeast, building the company into a $20 million plus Data Center/Cloud/MSP regional powerhouse with more than seven consecutive years of record income, growth and profitability. He executed multiple term sheets with Private Equity Firms, Senior Banks and Mezzanine SBA Lenders generating working capital for the business and liquidity for shareholders in excess of $750 million. Rob has undergraduate degrees in Economics & Political Science from the University of Vermont (1990) and a Masters’ Degree in Business Administration (MBA) from the Boston College Carroll School of Management (2002), with a concentration in Technology Marketing. He was enshrined into the Beta Gamma Sigma National Honor Society in 2002 for his post-graduate work.

Bill McLaughlin

Bill McLaughlin

President

Bill McLaughlin

President

Bill McLaughlin is Thrive’s President. Drawing on his nearly 20 years of MSP industry experience, Bill drives more value, messaging, communication, and faster platform adoption to Thrive’s customers. In his current role, he oversees Thrive’s dedicated team of General Managers, Virtual CIO’s and Customer Success Managers in each U.S. region, and supports Thrive’s expanding global footprint and clientele with the company’s extensive NextGen portfolio of Cloud, Cybersecurity, Networking and Business Continuity services.

Before Thrive, Bill held a senior leadership role at Kaseya, where he completed an expedited one-year IT Management software journey. Previously as an EVP and CTO, Bill assisted in spearheading the growth of Atlantic Tomorrow’s Office, a provider of office automation solutions and one of the largest privately held technology companies in the United States with more than 400 employees and $150 million in revenue. Bill was also a leader at several top-tier office technology companies, including NER Data Corp, Parts Now, and Allied Office Products.

Bill is very active in supporting several nonprofit organizations throughout the New Jersey and New York area. He is a Hackensack University Medical Center Foundation Board Trustee and the Co-Founder and Chairman of the Board for The Jillian Fund.

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Jay Adams

Chief Financial Officer

Jay Adams

Chief Financial Officer

Jay oversees all Financial Operations and Human Resources at Thrive. Prior to joining Thrive, he spent 20 years as a CFO at technology and consulting companies backed by private individuals, venture capital firms, and private equity companies. He spent eight years at Kenan Systems, a $180 million provider of billing software, five years at Bowstreet, a pioneer in the web services space and later served as CFO at Atlantic Data Services, a consulting practice that serviced the banking industry. More recently, Jay was CFO at the Aberdeen Group, where he stood up multiple systems in merging three companies into one new platform with no previously established G&A function. Jay is a CPA and started his career in public accounting at Ernst & Young. He is a graduate of Boston College’s Carroll School of Management and he currently resides in Walpole, MA with his wife and four kids.

John Holland

John Holland

Chief Revenue Officer

John Holland

Chief Revenue Officer

John Holland oversees all sales, marketing, and customer success efforts at Thrive. John works with each of Thrive’s regions in New England, New York and the Mid-Atlantic to streamline sales processes; in turn, easing the process of delivering superior NextGen managed services to Thrive’s clients. His focus points at Thrive include increasing organic growth in revenue through geographical expansion, the further development of Thrive’s channel sales team, and establishing the Thrive brand as a key player in the MSP space. Throughout his 20+ year career in the Cloud and managed services space, John has become a notable sales leader in the industry. Prior to Thrive, he spent nine years serving as the Senior Vice President of Sales at TierPoint, as well as leading sales teams at Sungard Availability, Internap and Broadwing.

John is a graduate of Saint Anselm College with a degree in Business.

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Michael Gray

Chief Technology Officer

Michael Gray

Chief Technology Officer

Michael has been a strong technology leader at Thrive over the past decade, contributing in the consulting, network engineering, managed services and product development groups while continually being promoted up the ladder. Michael’s technology career began at Dove Consulting and later Praecis, a biotechnology startup that was acquired by a top five pharmaceutical firm in 2007. Serving in his current role, he is now responsible for Thrive’s R&D, technology road-mapping vision, while also heading the security and application development practices. He is a member of several partner advisory councils and participates in many local and national technology events. Michael has a degree in Business Administration from Northeastern University and he also maintains multiple technical certifications including Fortinet, Sonicwall, Microsoft, ITIL, Kaseya and maintains his Certified Information Systems Security Professional (CISSP).

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Marc Capobianco

Chief Operations Officer

Marc Capobianco

Chief Operations Officer

Marc Capobianco is Thrive’s Chief Operations Officer. Marc served as president of Tier1Net for more than 20 years before the company’s 2019 acquisition. He brings decades of experience in cybersecurity, financial regulatory & SEC compliance, and information technology to Thrive. Marc has extensive experience working with RIAs, wealth management firms, family offices, and private equity firms to solve their business technology, security and compliance challenges. Prior to founding Tier1Net, Marc founded Innovative Network, Inc., a leading Boston-based networking integration company. He also spent six years in the Information System Division at the United States Department of Transportation, where he was instrumental in the design and development of major networking initiatives for the FAA and U.S. Coast Guard. Marc also played a key role in Intelligent Transportation Systems, developing high-speed fiber optic digital video traffic systems for several state highway agencies – which soon became the benchmark for which future systems were based upon. He holds a bachelor’s degree in Business Management and Finance from Merrimack College and a master’s degree in Computer Information System from Boston University.

John Dilthey web

John Dilthey

Chief of Staff

John Dilthey

Chief of Staff

John is Chief of Staff for Thrive. In his current role, he oversees key Strategic Initiatives for the business and manages inter-departmental high priority projects. John joined Thrive in 2003 and has managed many departments across Thrive including; Post-Merger Integration, Business Operations, Quality Assurance and Remote Support. John started at Thrive as a Help Desk Engineer and has been promoted multiple times to various positions throughout the company.

Prior to joining Thrive, John served in the United States Marine Corps and achieved the rank of Staff Sergeant. During his military career, he received numerous awards and decorations while gaining extensive experience in Information Technology, Logistics, and Process Management.

John received his Bachelor degree from Springfield College. He currently resides in Harvard, Massachusetts with his wife and son.

Corporate

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Chip Gibbons

CISO

Chip Gibbons

CISO

As Chief Information and Security Officer, Chip is responsible for Thrive’s security and the security of our clients. He directly oversees the Security Operations Center and the Cyber Security platform. Throughout his 13-year tenure with Thrive, Chip has risen through the ranks holding positions such as Field Services Manager, Problem Solutions Manager, Senior Manager of Cyber Security and R&D, and Director of Cyber Security. He began his career as a network engineer, which has served as a foundation to expert status in specialties, including Cyber Security, Management, Windows, Cisco, and VMWare.

Chip has a bachelor’s degree from Hamilton College and maintains several technical certifications, including CEH and CISSP. He is a highly regarded industry expert and is regularly a featured speaker at conferences, an author of industry and thought leadership blogs, and webinar host of demos and other industry technology.

Brian Bean web

Brian Bean

EVP of Product and Technical Services

Brian Bean

EVP of Product and Technical Services

Brian leads the Product Management and Technical Services teams and brings over 20 years of industry experience to Thrive. Prior to joining Thrive, he served as Vice President of Solutions Engineering at TierPoint, leading the North region team in the New England, New York, Mid Atlantic, and Midwest sales markets. Prior to TierPoint’s acquisition of Xand in 2014, Brian led the Solutions Engineering, Client Services, and Sales Operations teams and created multiple sales enablement platforms resulting in streamlining sales order generation and profitability analysis. He held the same leadership positions at Access Northeast prior to merging with Xand in 2012 with additional responsibilities in Product Development and Vendor Management. Brian previously held management positions at Internap and MCI and is a veteran of the U.S. Air Force.

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Matt Chabot

EVP of Technology

Matt Chabot

EVP of Technology

Matt Chabot is the EVP of Technology at Thrive. He oversees the technology that optimizes clients’ business application performance with Thrive’s NextGen Platform of Cloud, Security, Networking and Business Continuity services, powered by the automation and self-service capabilities of ServiceNow.

Most recently, Matt served as Chief Technology Officer at Tier1Net for more than 20 years before the company was acquired by Thrive in 2019. His extensive financial services expertise helps drive Thrive’s innovation and commitment, optimizing the performance of financial business applications for customers.

Matt is a CISSP with a certification in Kaseya and is Fortinet NSE4 certified. Matt graduated from Boston College where he received his Bachelor of Arts degree.

Stevens Demorcy web

Stevens Demorcy

EVP of Infrastructure

Stevens Demorcy

EVP of Infrastructure

As Thrive’s EVP of Infrastructure, Stevens Demorcy oversees Thrive’s robust NextGen technology platform. He is responsible for the teams and technology that manage Thrive’s NextGen Platform of Cloud, Security, Networking and Business Continuity services all powered by the automation and self-service capabilities of ServiceNow.

Stevens has two decades of demonstrated information technology and services leadership experience. His expertise spans datacenter technology, disaster recovery, public / private cloud and cybersecurity. Stevens also has a passion for R&D, which allows him to create innovative solutions that meet or exceed client IT needs.

Before Thrive, Stevens held infrastructure leadership and engineering roles at RFA, a global IT, Cyber Security and Cloud provider to the financial services and alternative investment sectors.
Stevens graduated from Pace University in New York with a Bachelor of Science degree in Information Systems.

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Lee Slap

EVP & General Counsel

Lee Slap

EVP & General Counsel

Lee Slap is the Executive Vice President and General Counsel at Thrive. He has more than three decades of legal and leadership experience.

Before joining Thrive, Lee was General Counsel of  a publicly-traded international telecommunications and distributed generation solar energy company. In addition to acting as the principal legal advisor to the Board, CEO, and executive management, he managed domestic and international M&A and investment transactions totaling over $1.5B in value.

Lee previously was a partner with a national law firm representing private equity and venture capital funds in a broad range of corporate transactions, including portfolio company investments, mergers and acquisitions, debt financings, recapitalizations and regulatory compliance.

He earned his Juris Doctor degree from The George Washington University Law School and Bachelor of Science degree in Economics from Boston College.

 

Rich Gardner

Richard Gardiner

EVP of Global Marketing

Richard Gardiner

EVP of Global Marketing

Rich Gardiner leads Thrive’s global marketing operations, with responsibilities spanning the United States, Europe, and the Asia Pacific.

Before joining Thrive in July 2022, Rich served as Chief Marketing Officer for Edge Technology Group, where he was instrumental in building the brand and growing revenues for the global IT service provider by more than 37 percent during five years. Prior to Edge, Rich held various strategic marketing, branding and communications roles at General Electric. He has also served in account management and creative positions at advertising agencies from Main Street to Madison Avenue.

Rich holds a bachelor’s degree in Mass Communication & Public Relations from Boston University. He lives in Bedford Hills, NY with his wife, their two children and their dog, Doug. In his free time, Rich likes to spend time with his family, illustrate, race motorcycles and sports cars and compete in obstacle course races.

Foster Hardie

Foster Hardie

Vice President, Digital Transformation Architecture

Foster Hardie

Vice President, Digital Transformation Architecture

Foster Hardie is the Vice President of Digital Platform Architecture at Thrive. He is a hands-on enterprise software veteran and the technical executive leader for The Thrive Platform, powered by ServiceNow. Foster has gained industry recognition for his leadership in customizations and rollouts of ServiceNow’s IT Services Management (ITSM), Customer Service Management (CSM), Project Portfolio Management (PPM) and other modules in multi-domain MSP implementation.

In addition, he provides software and architecture expertise/input on strategic planning, execution, leads, and overhauls major processes that streamline efficiency and reduce costs while supporting Thrive’s aggressive growth.

Foster began his career at Thrive in 2008 where he started as the Director of Software Engineering and in 2020 was promoted to his current role. Before Thrive, he served in several software leadership positions where he built and managed  business systems. Foster holds several industry certifications, including ServiceNow, Scrum Master, Project Management, and Microsoft SQL.

Foster earned his bachelor’s degree from the University of Massachusetts, Boston, and then gained a degree from The Citadel in Technical Project Management.

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Stephanie Farrell

Vice President of Marketing

Stephanie Farrell

Vice President of Marketing

Stephanie Farrell is the Vice President of Marketing at Thrive. She is a marketing communications leader with more than 20 years of experience working in the technology and telecom industry. Stephanie’s expertise lies in building and enhancing brand awareness with a passion for being challenged to work in entrepreneurial environments, supporting and stimulating both direct and channel sales.

She manages, maintains, and implements the appropriate marketing initiatives to meet sales targets and exceed Thrive’s business goals. Her comprehensive, acquired skill set includes working and communicating within all levels of an organization, demonstrating strong attention to detail, and executing and achieving goals with little direction.

Stephanie received a degree in business from Becker College in Massachusetts.

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Marc DesRoches

Vice President of Employee Experience

Marc DesRoches

Vice President of Employee Experience

Marc DesRoches is the Vice President of Employee Experience at Thrive. He oversees all aspects of human resources at Thrive, one of the fastest-growing outsourced IT providers in the U.S. with 12+ acquisitions since 2016.

Before Thrive, Marc was a Placement Consultant for an IT staffing company that focused on consulting and direct hire placement in a variety of industries, including healthcare, software, financial services, government, utility/energy, biotech/pharma, retail and education. He also served as a Legislative Liaison in the Massachusetts State Senate for several years.

Marc was named Commissioner of the Yawkey Baseball League, one of the finest amateur baseball leagues in the country. He also held the position of Director Travel Ball at the RBI Academy in Boston.

Marc earned a Bachelor of Arts degree from Providence College in Rhode Island.

Justin Tourtelotte web

Justin Tourtelotte

Vice President of Project Delivery & Business Operations

Justin Tourtelotte

Vice President of Project Delivery & Business Operations

As Thrive’s VP of Project Delivery & Business Operations, Justin is responsible for creating, implementing, and managing Thrive’s customer onboarding processes. He focuses on creating protocols that can scale, do their jobs efficiently, and satisfy clients to the highest level.

Before Thrive, Justin spent more than 15 years at Eze Software leading and creating teams to match the pace of a growing business as Director of Product Engagement and Director of Consulting. Throughout his career, Justin has positively impacted every facet of the software industry. He has expertise in new target operating models, organizational management, software implementation, organizational management and more.

Justin earned a Bachelor of Science in Business Management and Computer Science at Providence College. He received a High Tech MBA from Northeastern University.

Chris Moore

Chris Moore

Vice President of Solutions Architecture

Chris Moore

Vice President of Solutions Architecture

Chris Moore is the Vice President of Solutions Architecture at Thrive. He works with existing and prospective clients to architect the best-in-class compliant Cloud, Cybersecurity, Disaster Recovery and SD-WAN managed solutions.

During his more than 20-year career, Chris has assisted companies of all sizes to plan, develop, manage and implement business strategies through technology while building and leading IT teams.

He first joined Thrive in 2004 as a Senior Business Strategist and then held IT architecture and operations leadership positions at TriCore Solutions, Navisite, XOS Digital, and HiWired. Chris returned to Thrive in 2016 and now creates the vision and solutions that digitally transform companies securely and efficiently.

Chris has a Bachelor’s degree from Colorado State University and also maintains multiple technical certifications including Fortinet, Cisco, Microsoft, and his Certified Information Systems Security Professional (CISSP).

Ananta Hejeebu web

Ananta Hejeebu

Managing Partner, Corporate Development

Ananta Hejeebu

Managing Partner, Corporate Development

Ananta Hejeebu is the Managing Partner, Corporate Development at Thrive, focused on Mergers & Acquisitions. He assists with evaluating companies to join the Thrive family and helping them integrate operationally.

Ananta founded and led Howard Tech Advisors for 12 years before the company was acquired by Thrive in 2021. Prior to that, he was employee #7 at F5 Networks, serving in multiple roles from startup to global leader in application delivery over an 8-year period. Ananta has also held sales leadership roles with Workspace.com and Southwestern Company.

Ananta has 20+ years of sales, management, and leadership experience. In addition, he has demonstrated expertise in building repeatable, sustainable sales processes in both technology and direct-to-consumer markets.

Ananta earned his BS Mechanical Engineering from West Virginia University and his MBA from Johns Hopkins University.

Meghan OKeefe web

Meghan O’Keefe

Vice President of Project Management, Integration

Meghan O’Keefe

Vice President of Project Management, Integration

Meghan is the Vice President of Professional Services and manages onboarding new clients onto The Thrive Platform and large-scale implementation projects for strategic accounts. Over the years at Thrive, she has also managed the project managers, customer service groups, dispatch coordinators and project engineers.

Meghan began her career in retail operations as a district manager at a major grocery chain in New England. She then moved to Corporate IT Solutions and served as Director of Professional services before the company merged with Thrive in 2012. Since then, Meghan has spearheaded automating internal processes within the Project Delivery team, which allows the Thrive team to spend more time with customers in strategic conversations.

Meghan graduated from Bentley University in Waltham, Massachusetts. She also holds ITIL and PMP certifications.

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Jeff Boardman

Vice President of Technology, Integration

Jeff Boardman

Vice President of Technology, Integration

As Thrive’s Vice President of Technology, Integration, Jeff Boardman is responsible for integrating acquisitions on to the Thrive technology stack.

Jeff previously served as the Chief Technology Officer at Corporate IT Solutions before the company merged with Thrive in 2016. He was responsible for all technology solutions and helped architect the corporate data center.

Jeff is a lifelong technology guru. He has two decades of information technology and service leadership experience along with certifications in VMware, Microsoft, and other technology platforms.

Bill.Burke web

Bill Burke

Vice President of Revenue, Integration

Bill Burke

Vice President of Revenue, Integration

Bill is the Vice President of Revenue Integration at Thrive. Bill previously served as Corporate IT Solutions CIO and played a critical role in growing the company into one of the top MSPs in the region. Before coming over to Corporate IT Solutions, he ran his own IT Consulting practice for more than five years servicing customers in the New England SMB marketplace. Bill has over 15 years’ experience in the IT Services industry and is a second generation technologist. He has a bachelor’s degree in Computer Science and holds several technical certifications, including Cisco, Microsoft and VMware.

Regional Offices

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Ryan Clinton

Ryan Clinton

EVP & General Manager, New England

Ryan Clinton

EVP & General Manager, New England

As the EVP & General Manager at Thrive, Ryan Clinton is responsible for Technical Service Delivery and Account Management in the New England region. Ryan has prior MSP and over 15 years of technology and infrastructure management experience. Ryan oversees the vCIO team responsible for building long-term trusted relationships with Thrive’s clients. In his current role, Ryan is responsible for ensuring that his team provides strategic, technical, and security advisory services that align with each client’s organizational vision.

Before Thrive, Ryan was a Senior Manager at Kronos Incorporated’s (now UKG) Engineering Enablement team supporting a globally dispersed 1,500+ person engineering organization for their cloud based Workforce Dimensions SaaS product. Previously, as a Director of Cloud Operations and IT at HealthcareSource, Ryan took a security first approach in providing strategic leadership, vision, and operational improvements for their healthcare focused Talent Management solution.

Ryan graduated from Suffolk University in Boston with a BS in Computer Information Systems.

Brendan White web

Brendan White

Vice President of Service Delivery

Brendan White

Vice President of Service Delivery

As Vice President of Service Delivery at Thrive, Brendan oversees the delivery of managed services powered by ServiceNow. His primary focus is ensuring Thrive delivers exceptional technology support to its vast client base. Prior to his current role at Thrive, Brendan has held various engineering and technical services leadership roles.

Brendan began his career over a decade ago where he held numerous roles within managed service providers, gaining the experience and knowledge needed to excel in the industry. Brendan attended Wentworth Institute of Technology, where he studied to achieve his degree in computer engineering. He also holds multiple certifications, including Microsoft, VMware and ITIL.

Derek Collins web

Derek Collins

Regional Vice President of Sales, Northeast

Derek Collins

Regional Vice President of Sales, Northeast

Derek Collins is the Regional Vice President of Sales at Thrive for the Northeast. He oversees Thrive’s sales and improves the customer experience for the company’s growing client base.

With more than 15 years of IT and consulting experience, Derek drives business outcomes through Thrive’s NextGen managed services that optimize business performance, enable seamless scalability, and future-proof digital infrastructure operations.

Before Thrive, Derek held leadership roles at Information Technology companies, including All Covered and Covisia.

Derek is a graduate of Trinity College-Hartford.

Dave Sampson

Dave Sampson

Vice President of Consulting

Dave Sampson

Vice President of Consulting

Dave Sampson is the Vice President of Consulting Services at Thrive. He oversees Thrive’s Virtual Chief Information Security Officer (vCISO) services and is a dedicated strategic advisor for customers regarding Next Generation Managed Services, including Cloud, Disaster Recovery and Cyber Security.

Dave has held multiple industry leadership roles throughout his 18+ year career, including Senior Consulting Technical Solution Manager for IBM, Executive Vice President and Chief Technology Officer of Itrica, CEO of Cloud Provider USA and Chief Technology Officer at ColoSpace.

Dave received his MBA from Northeastern University in 2011. He graduated from Emerson College with a BS in Communication and Media Studies.

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Kevin Ellis

VP of Sales, Private Equity Practice

Kevin Ellis

VP of Sales, Private Equity Practice

Kevin Ellis is the Vice President of Sales for Private Equity Practice at Thrive. He oversees the technology and processes that optimize private equity firms’ business application performance with Thrive’s full suite of IT, Cloud, and Business Continuity services. Kevin often consults with private equity and financial services firms regarding emerging business objectives with technology platforms, pre and post-transaction technology diligence, ongoing services to help integrate and gain efficiency within their portfolio, and more.

He began his career at Thrive almost 20 years ago. Kevin started as a sales executive and was promoted throughout his tenure to Director of Sales and then Vice President of Sales. His results-driven and customer-first approach helps drive Thrive’s innovation and commitment, optimizing the performance of financial business applications for customers.

Kevin graduated from the University of Massachusetts Boston College, where he received his Bachelor of Science degree in Business Management.

New YorkNew York

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Scot Guido

Managing Partner, New York

Scot Guido

Managing Partner, New York

Scot Guido is a Managing Partner for Thrive with a focus on the New York region. Most recently, Scot served as a Managing Partner of S7 Technology Group, which he co-founded in 2009, until the company was acquired by Thrive in 2021.

Scot started S7 Technology Group after he saw a need for a value-driven managed service provider that could deliver a comprehensive and cost-effective, end-to-end technology solution. Harnessing industry expertise and a passion for technology, He had the vision to fill the void left behind by the 2008-2009 financial crises. The new financial technology landscape requires multilateral, cross-industry expertise to address complicated regulatory challenges, and Scot aligned S7 perfectly to take on those challenges.

Prior to co-founding S7 Technology Group, Scot was a Director at Gleacher & Co., responsible for technology worldwide.

Scot earned a BS from Long Island University.

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Fred Bruno

Vice President of Operations, New York

Fred Bruno

Vice President of Operations, New York

Fred Bruno is the Vice President of Operations for Thrive’s New York office. He is a seasoned technology veteran in the financial industry with over 20 years of experience managing complex technology operations.

Most recently, Fred served as the Chief Operating Officer at S7 Technology Group before the company was acquired by Thrive in 2021.

At S7, Fred managed the day-to-day operations at S7, overseeing policies and procedures, organization efficiencies, and ensuring that S7 meets the highest level of standards in delivering exceptional client services.

Prior to joining S7 Technology Group, Fred was a Managing Director at Sandler O’Neill, a full-service investment banking firm, where he was instrumental in developing and overseeing the technology operations and initiatives.

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Michael Bilenkis

Vice President of Technology, New York

Michael Bilenkis

Vice President of Technology, New York

Michael Bilenkis is the Vice President of Technology for Thrive’s New York office. He is a versatile technologist capable of intuitively solving complex technology problems with precision and efficiency.

Most recently, Michael served as the Chief Technology Officer at S7 Technology Group, which he co-founded, until the company was acquired by Thrive in 2021.

At S7 Technology Group, he developed the overall technology vision for the company, drove engineering initiatives, and oversaw client-side infrastructure. Michael also served as the principal architect of the S7 Cloud hosting platform.

Before co-founding S7 Technology Group, he was responsible for the design, implementation, and maintenance of the Infrastructure at Gleacher & Co.

Michael received a degree in Computer Science from St. John’s University.

John Manley 2

John Manley

EVP & General Manager, New York

John Manley

EVP & General Manager, New York

John is responsible for overseeing all of Technical Service Delivery and Account Management at Thrive NY.  His primary focus is to ensure that resources are aligned with customer expectations and to provide the highest quality of service available.  John previously served as President, North America for AdaptiveID (a ViewDS company) playing a key role in the direction and development of their Identity and Access Management solution.  Previously, John served as a senior leader for an MSP serving the SMB market for almost 10 years.

John has over 20 years of technical experience holding CISSP and CCSP certifications in security with a bachelor’s degree in Sociology from the University of Iowa.

Ryan Goodwin web

Ryan Goodwin

EVP of Technology, New York

Ryan Goodwin

EVP of Technology, New York

After the acquisition of Precision IT Group (PITG) by Thrive in 2017, Ryan was appointed Executive Vice President of Technology for his proven technical prowess and understanding of business needs and strategies. He currently oversees Senior Engineering, PMO and Technical Operations for the New York region. Over the course of 2018 and 2019, he played an integral role in the development of Thrive’s ServiceNow platform and serves as a ServiceNow Portal Administrator. Prior to joining Thrive, Ryan served as Chief Technology Officer at PITG and held responsibility for R&D, internal security measures as well as technology roadmaps for the organization, and security for clientele. During his time with PITG, he gained a nuanced understanding of several critical verticals; finance, professional services, retail and manufacturing. Ryan joined PITG as a desktop engineer in 2007 after graduating from Syracuse University with a degree in Information Management and Technology.

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Scott Jukofsky

RVP of vCIO Services

Scott Jukofsky

RVP of vCIO Services

As the RVP of vCIO Services, Scott Jukofsky is responsible for all aspects of Thrive’s vCIO practice in the New York region. Scott has over 15 years of experience delivering IT Advisory Services within the financial services vertical. Scott oversees the vCIO team responsible for building long-term trusted relationships with Thrive’s clients. In his current role, Scott is responsible for ensuring that his team provides strategic, technical and security advisory services that align with each client’s organizational vision.

Previously, Scott managed the Technical Account Management team for Precision IT before the company was acquired by Thrive in 2017. In this role, Scott leveraged his broad technology and vertical expertise to oversee the design, implementation and management of the solutions that he proposed to his clients. Prior to the creation of the Technical Account Management practice, Scott held several senior engineering roles at the firm.

Scott graduated from Towson University in Maryland with a BS in Computer Information Systems and a minor in Business Administration.

Josh Stanojvic web

Josh Stanojevic

EVP of Managed Services

Josh Stanojevic

EVP of Managed Services

Josh Stanojevic is Thrive’s Executive Vice President of Managed Services. He oversees Thrive’s comprehensive suite of award-winning managed IT solutions and services and the dedicated team of experts providing superior service and guidance to our clients.

Josh has more than 20 years of engineering and IT leadership experience. Before Thrive, Josh served as Vice President of Managed Services for Precision IT and the Director of Operations for nIThealth.

Josh received his Bachelor of Science degree in Business Management from the University of Phoenix.

Tim Kennedy web

Tim Kennedy

Vice President of Sales, New York

Tim Kennedy

Vice President of Sales, New York

Tim Kennedy is Thrive’s Vice President of Sales. He is responsible for combining extensive resources and technical capabilities with a dedicated team of highly trained engineers to assist our enterprise clients with established and emerging technology solutions.

With more than 25 years of IT leadership experience, Tim held executive roles at Eze Castle Integration, My Compliance Office, and IPC systems, focusing on Cloud computing, managed IT Services and Cyber Security.

Tim received his Bachelor of Science degree in Business Management and Marketing from Northeastern University in Boston.

Mid-AtlanticMid-Atlantic

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Jason Shirdon

Executive Vice President & General Manager, Mid-Atlantic

Jason Shirdon

Executive Vice President & General Manager, Mid-Atlantic

Following the acquisition of Ease Technologies by Thrive in 2019, Jason was appointed Executive Vice President and General Manager of the Mid-Atlantic region. He is responsible for growing Thrive’s footprint in the Mid-Atlantic, while continuing to maintain the company’s loyal client base. Jason’s expertise in strategy and process development allows him to focus on helping businesses evolve by providing custom cloud solutions for clients of all sizes.

Prior to joining Thrive, he spent more than 20 years with Ease Technologies, most recently serving as the company’s president. Jason transformed the organization into one of the most respected managed service providers (MSPs) in the area with a focus on cloud computing.

Patrick HIggins web

Patrick Higgins

Vice President of Technical Operations, Mid-Atlantic Region

Patrick Higgins

Vice President of Technical Operations, Mid-Atlantic Region

Patrick Higgins is the Vice President of Technical Operations for the Mid-Atlantic Region at Thrive. He oversees Thrive’s superior technical operations with 460+ engineers, servicing thousands of clients worldwide in a vast array of industries.

Most recently, Patrick served as a Partner at Howard Tech Advisors for more than 12 years before the company was acquired by Thrive in 2021. He has also held senior IT roles at Iron Mountain and Clark Construction.

Patrick serves on the board for Neighbor Ride, a non-profit organization in Howard County, Maryland. He attended Radford University in Virginia.

Andrew Finamore web

Andrew Finamore

Director of Service Delivery

Andrew Finamore

Director of Service Delivery

Andrew Finamore is Thrive’s Director of Service Delivery. He manages Thrive’s NextGen IT service delivery with the Thrive Platform, powered by ServiceNow. Andrew also oversees the technology and processes to manage our clients’ IT needs, so that their employees stay connected, working and productive.

Most recently, Andrew held several roles at Ease Technologies for 12 years until the company was acquired by Thrive in 2019. He began his career at Ease as a Help Desk Technician and grew into management roles, including Service Desk Manager.

Andrew graduated from the University of Baltimore with a B.A. in Business Management.

Robbie Luethold web

Robbie Luethold

Regional Vice President of Sales, Mid-Atlantic

Robbie Luethold

Regional Vice President of Sales, Mid-Atlantic

Robbie Luethold is the Regional Vice President of Sales at Thrive, Mid-Atlantic. He oversees driving Thrive’s sales and improving the customer experience in the Mid-Atlantic U.S. region while merging several new company acquisitions and expanding technology product offerings.

In addition to leading Thrive’s best-in-class sales team, Robbie supervises developing customized Cyber Security and Digital Transformation strategies for Thrive’s growing customer base.
Prior to Thrive, he was instrumental in growing Atlantic Tomorrow’s Office, a provider of office automation solutions and one of the largest privately held technology companies in the U.S. Robbie spent 15 years at the company and served as Vice President of Major Accounts.

Robbie graduated with a Bachelor of Science in Marketing from The College of New Jersey.

Paul Glagola

Paul Glagola

Regional Vice President of vCIO Services

Paul Glagola

Regional Vice President of vCIO Services

As the RVP of vCIO Services, Paul Glagola is responsible for all aspects of Thrive’s vCIO practice in the Mid-Atlantic region. Paul has over 20 years of experience in MSP and vCIO Services. Paul oversees the vCIO team responsible for building long-term trusted relationships with Thrive’s clients. In his current role, Paul is responsible for ensuring that his team provides strategic, technical and security advisory services that align with each client’s organizational vision.

Prior to Thrive, Paul spent 4 years with Howard Tech Advisors as the Director of Client Services and spent almost 18 years with a lower middle market private equity firm as the Vice President of Technology. Paul led vCIO services for a wide range of clients in the private equity portfolio. Earlier in his career, Paul worked for Unisys Corporation as a financial services consultant. Paul also spent 7 years as an assistant football coach at the University of Virginia and serves on the Board of the Baltimore Chapter of the National Football Foundation.

Paul earned his BS in Mechanical Engineering from the University of Virginia and his MBA from the Robert H. Smith School at the University of Maryland.

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Nathan Bailey

Managing Partner

Nathan Bailey

Managing Partner

As a Managing Partner for Thrive, Nathan is focused on the continued expansion of Thrive’s services within the state of Florida, one of the fastest growing places to do business in the US.

Prior to acquisition of SouthTech by Thrive in 2022, Nathan served as CEO and Co-Owner, providing the leadership, management and vision to ensure the proper people, processes, and tools were in place to effectively grow the organization and ensure financial strength and operating efficiency. Under his guidance, SouthTech grew to be recognized as an industry leading MSP in Florida.

In his 15 years at SouthTech, Nathan leveraged his business and accounting background to help ensure that the solutions delivered to clients provided the business outcomes they desired, helping them achieve their overall goals through sound use of technology.

Nathan holds a BS in Business Administration and Accounting, and is a licensed CPA in the State of Florida.

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Chad Goble

Managing Partner

Chad Goble

Managing Partner

Chad previously served in the CTO role at SouthTech. Chad started with SouthTech at its inception in 1994 as a technician, and over the years held several roles including network administrator, sales engineer, network engineer and VP of Technology. In 2007 Chad and his two partners bought out the previous owner of SouthTech and built it into the top MSP in the Sarasota market. As SouthTech’s Chief Security Officer, Chad managed the Network Administration team, the Network Operations Center team, and SouthTech’s internal systems in addition to overseeing security compliance. Over the years Chad has numerous technical and security certifications including Cisco, Microsoft and HIPAA.

Ernesto Milian

Ernesto Milian

Vice President of Technology

Ernesto Milian

Vice President of Technology

Ernesto Milian is the Vice President of Technology at Thrive. He is responsible for managing Thrive’s outsourced IT services, cybersecurity and Cloud solutions throughout the U.S. and UK.

Before Thrive, Ernesto was the Vice President of Technology at Preemo before being acquired by Thrive in 2022. He successfully managed the technology powering the comprehensive managed IT services and Cloud solutions for small to medium-sized businesses throughout South Florida.

Ernesto has held several IT executive and leadership positions, including President and CEO of the Codified Consulting Corp and Senior Network Administrator at Miami Dade College where he supported the overall management of the large college IT network.

He received his bachelor’s degree in information technology and master’s degree in management information systems from Florida International University in Miami.

Rick Ribas

Rick Ribas

Channel Chief

Rick Ribas

Channel Chief

Rick Ribas is the Channel Chief of Channels and Alliances at Thrive. He is responsible for growing Thrive’s channel partner footprint and partnerships.

As an experienced, high-integrity, senior executive and well-known business leader in the technology sector, Rick founded one of the first Master Agents, now known as Technology Distributors, Online Telecommunications, in 1987.

Since then, he has established a successful career as a senior executive in the technology distributor/channel space, most notably managing the growth of the global channel for Intelisys for 10 years and playing a key role in the sale to ScanSource, a $4B public company. Rick later went on as SVP of Global Channels and Alliances at LogMeIn, a $1.4B SaaS company where he led a global team of 110. He also served as SVP of FusionConnect where he rebuilt the channel program including leadership, support and operations.

In 2017 Rick was named a CRN “Top Channel Chief” and has earned numerous accolades throughout his career. He’s considered a top expert in the channel and has appeared and presented on many panels, articles and webcasts including Channel Futures, Channel Partners, Top Gun show, CRN, ChannelPro, Channel Vision and PRN.

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Erik Young

Vice President of Channel Sales

Erik Young

Vice President of Channel Sales

Erik Young is the Vice President of Channel Sales at Thrive and is responsible for the success of Thrive’s Partner Program from onboarding, client engagement, and management of the channel partner sales team and support team.

Erik joined the Thrive team in 2017 and has been the driving force behind the company’s channel growth. In 2019 & 2021, he was named to the prestigious CRN® Channel Chiefs list, recognizing leading IT channel vendor executives who continually demonstrate outstanding leadership, influence, innovation, and growth.

Erik also worked for Access Northeast, Xand and TierPoint. He is passionate about bringing Security, Cloud Hosting, Disaster Recovery, Backup, and End-User Support to a central orchestrator, which is a true benefit for any sized client.

Erik is a graduate of the University of Rhode Island and holds several VMWare, Azure, and other industry certifications.

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Brian Walker

Brian Walker

Vice President & General Manager - Southern Region

Brian Walker

Vice President & General Manager - Southern Region

Brian Walker is the Vice President and General Manager for the Southern Region at Thrive. He leads the significant and strategic growth of Thrive’s managed cybersecurity, collaboration, Cloud services and more in the southern U.S.

Brian is a senior executive in the technology space with more than two decades of experience. Most recently, Brian served as the CEO of InCare Technologies, a nationally recognized MSP in the healthcare, government, education and SMB sectors, until the company was acquired by Thrive in 2022. Under his leadership, InCare received the Triple Crown award from CRN, acknowledged by the Solution Provider 500 list, recognized by the Fast Growth 150 list, and the company earned the highest-level certifications from leading vendors on the Tech Elite 250 list.

Brian graduated from Birmingham-Southern College where he received his Bachelor of Science degree in Management.

Michele Boner

Michele Boner

Director of Finance, Southern Region

Michele Boner

Director of Finance, Southern Region

Michele Boner is the Director of Finance for the Southern Region at Thrive. She oversees all aspects of accounting for Thrive’s accelerated expansion in the southern U.S. market.

Most recently, Michele served as the Chief Financial Officer for InCare Technologies, a nationally recognized MSP in the healthcare, government, education and SMB sectors, until the company was acquired by Thrive in 2022. She spent more than 20 years at InCare and was promoted to CFO after successful roles as Vice President of Finance and Director of Accounting Operations.

She graduated from the University of Alabama in Birmingham with a Bachelor of Science degree in Accounting.

Chae York

Chae York

Regional Vice President of Operations

Chae York

Regional Vice President of Operations

Chae York is the RVP of Operations at Thrive. Drawing upon his 18+ years of technology experience, he oversees industry-leading managed services deployments and supports complex IT networks in a variety of vertical markets.

Most recently, Chae served as the Director of Managed Services at InCare Technologies, a nationally recognized MSP in the healthcare, government, education and SMB sectors, until the company was acquired by Thrive in 2022. He joined InCare in 2012 as a senior engineer and within a year, he was promoted to Director of Managed Services where his leadership helped transform the team.

Before InCare, Chae spent several years supporting, designing and deploying complex IT networks for the healthcare industry.

Chae graduated from the University of Alabama at Birmingham where he received his Master’s of Engineering and Bachelor of Science in Information Systems.

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Kevin Kivlochan

Chief Executive Officer, European Division

Kevin Kivlochan

Chief Executive Officer, European Division

Kevin is Thrive’s Chief Executive Officer, European Division and was the co-founder of ONI, a highly experienced business leader with a drive for progress. His approach is one of imagination and flair with a natural ambition that leads him to strive for success and growth at every opportunity.

Having established a career in the technology sector, Kevin spent 8 years at Jaguar Communications before co-founding ONI in 1992 and leading the Sales operations for 26 years. The original objective for the business – to be recognised in the industry as being the best at what we do – still holds true today.

“We first established ONI because we realised the potential for a progressive systems integration business whose core values were based around integrity and quality of service”.

Kevin is passionate about how Cloud technology is transforming the way organisations do business, driving profitability and delivering enhanced end-user experiences.

A petrol-head at heart, Kevin is motorsport fan and has been racing classic cars for a number of years.

Richard Smith

Chief Financial Officer, European Division

Richard Smith

Chief Financial Officer, European Division

As Chief Financial Officer for Thrive’s European Division, Richard has overall responsibility for finance, legal and HR operations. Richard is also lead on Information Security and oversaw the certification of the Thrive-acquired ONI under ISO27001 in 2014. He is committed to delivering a professional and efficient service to our customers, suppliers, and employees alike.

Richard qualified as a Chartered Accountant with KPMG spending a total of 12 years with the global professional services firm. In total his career in finance spans 30 years in both blue-chip and private businesses, with experience in the technology, engineering, staffing and support services markets. Over the years, he has established a reputation as a valued sounding-board and business partner with proven expertise in financial control and change management as well as being an exceptional analytical thinker.

Richard has a dual responsibility to both customers and employees. He plays an important role in ensuring employee satisfaction; something that impacts directly on our customers’ experience.

“I joined ONI in early 2014, during an exciting period of growth for the business. I am delighted to be able to bring my broad financial experience to the table and play a key role in the continued development of Thrive”.

When he’s not holding the purse strings for Thrive’s European Division, Richard is a keen cyclist and loves to hit the hills at the weekend.

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Jessica Goodenough

Professional Services Director, European Division

Jessica Goodenough

Professional Services Director, European Division

As Professional Services Director at Thrive, Jessica brings a wealth of operational knowledge to her role and our teams. Having spent more than 14 years in industry, with a variety of roles at Thrive, she has extensive experience of our people, clients, and operations. Her passion and drive to exceed customer expectations is always clear.

Jessica’s background, and IT service management certification (ITIL) enable her to take a systematic approach to managing risk, strengthening customer partnerships, and building stable and agile IT operations. The result is an environment that fosters continual improvement, and an agile culture, that ultimately delivers the best customer service for our clients.

Jessica is immensely proud of the results her teams continue to deliver, across Customer Experience, Project Management, and Implementation, all with an ambition to provide our clients with exceptional customer service.

Phil Cotterill

Sales Director, European Division

Phil Cotterill

Sales Director, European Division

As Sales Director for Thrive’s European Division, Phil is responsible for client relationships and business development across the organisation. He joined the company in 2008 as part of ONI and leads a dedicated team of vertically-aligned sales professionals who are experts in their chosen fields.

Phil has almost three decades of experience in the IT industry, where he has held a variety of senior sales and sales management roles. He spent 16 years at BT and was Group Sales Manager for the BT indirect partner business before joining ONI.

Phil believes in building business partnerships that are based on a high degree of integrity and trust and always strives to exceed client expectations.

“At the end of the day, we must add value to our clients. We do this by fully understanding their challenges and delivering tailored solutions that help transform their organisation for the better”.

A keen rugby fan, Phil is helping to train the next generation of egg-chasers as he coaches a junior rugby team in his spare time.

Russell (Rusty) King

Chief Technology Officer, European Division

Russell (Rusty) King

Chief Technology Officer, European Division

Rusty takes a strategic role in assessing, developing, and implementing technical solutions to deliver tangible business value across a range of services for Thrive clients.​

Having started his career as an apprentice with Marconi Instruments, Rusty has gathered a rounded and extensive technical and market view across over 30 years in the industry.​

Rusty works with the technical teams to drive innovation and automation across solutions delivering business critical infrastructure. His passion for service excellence is demonstrated in the successful development of a number of architectures including, security, networking, data centre, collaboration, and cloud services.

In a world where cyber attacks are a persistent, evolving, and ever-growing threat, Rusty also leads the continuous improvement across a suite of business continuity solutions; from protecting the mobile user to near-instant business recovery.​