Our Team

Meet the Thrive leadership team, dedicated to providing the best technology platforms and customer service for your business

Leadership Team

Thrive’s leadership team is comprised of industry and technical experts with decades of experience in managed services, technology infrastructure, security and compliance.

Rob Stephenson

CEO & Board Member

Rob Stephenson

CEO & Board Member

Rob brings more than 20 years of executive level technology business experience to Thrive. He was previously a principal at 19 Technologies, an executive consulting firm whose clients included Faction Cloud, Oxford Networks, Expedient, Sweetwater Capital, Bay Capital, Spring Capital and others. Prior to that, Rob served as CMO and managing partner at Xand where he oversaw a sale to Tierpoint in 2014, after merging his firm, Access Northeast, with Xand in 2012. Rob was the CEO at Access Northeast, building the company into a $20 million plus Data Center/Cloud/MSP regional powerhouse with more than seven consecutive years of record income, growth and profitability. He executed multiple term sheets with Private Equity Firms, Senior Banks and Mezzanine SBA Lenders generating working capital for the business and liquidity for shareholders in excess of $750 million. Rob has undergraduate degrees in Economics & Political Science from the University of Vermont (1990) and a Masters’ Degree in Business Administration (MBA) from the Boston College Carroll School of Management (2002), with a concentration in Technology Marketing. He was enshrined into the Beta Gamma Sigma National Honor Society in 2002 for his post-graduate work.

Jay Adams

CFO

Jay Adams

CFO

Jay oversees all Financial Operations and Human Resources at Thrive. Prior to joining Thrive, he spent  20 years as a CFO at technology and consulting companies backed by private individuals, venture capital firms, and private equity companies. He spent eight years at Kenan Systems, a $180 million provider of billing software, five years at Bowstreet, a pioneer in the web services space and later served as CFO at Atlantic Data Services, a consulting practice that serviced the banking industry. More recently, Jay was CFO at the Aberdeen Group, where he stood up multiple systems in merging three companies into one new platform with no previously established G&A function. Jay is a CPA and started his career in public accounting at Ernst & Young. He is a graduate of Boston College’s Carroll School of Management and he currently resides in Walpole, MA with his wife and four kids.

Marc Pantoni

President & Board Member

Marc Pantoni

President & Board Member

As President, Marc supports the Thrive leadership team and Board of Directors with the development of the organizational vision, and is responsible for communicating, executing, and sustaining Thrive’s corporate strategic initiatives. Marc also serves as the Managing Partner for New York Operations, and is responsible for the oversight of the technical advisory practice in the region. He was previously the CEO of Precision IT Group, a leading information and technology management firm headquartered in NYC. Marc oversaw all aspects of the company’s operations while providing strategic vision and leadership to the firm. With over 15 years of experience in the technology sector, Marc led Precision IT’s technical advisory practice serving organizations in financial services, professional services, legal, retail/wholesale, manufacturing, and hospitality. Marc has a degree in Organizational Psychology from Penn State University and also attended Boston College. He holds numerous industry certifications including MSCE, Network+, Security+, CCNA and CCNP.

Michael Gray

Chief Technology
Officer

Michael Gray

Chief Technology
Officer

Michael has been a strong technology leader at Thrive over the past decade, contributing in the consulting, network engineering, managed services and product development groups while continually being promoted up the ladder. Michael’s technology career began at Dove Consulting and later Praecis, a biotechnology startup that was acquired by a top five pharmaceutical firm in 2007. Serving in his current role, he is now responsible for Thrive’s R&D, technology road-mapping vision, while also heading the security and application development practices. He is a member of several partner advisory councils and participates in many local and national technology events. Michael has a degree in Business Administration from Northeastern University and he also maintains multiple technical certifications including Fortinet, Sonicwall, Microsoft, ITIL, Kaseya and maintains his Certified Information Systems Security Professional (CISSP).

John Holland

Chief Revenue Officer

John Holland

Chief Revenue Officer

John Holland oversees all sales, marketing, and customer success efforts at Thrive. John works with each of Thrive’s regions in New England, New York and the Mid-Atlantic to streamline sales processes; in turn, easing the process of delivering superior NextGen managed services to Thrive’s clients. His focus points at Thrive include increasing organic growth in revenue through geographical expansion, the further development of Thrive’s channel sales team, and establishing the Thrive brand as a key player in the MSP space. Throughout his 20+ year career in the Cloud and managed services space, John has become a notable sales leader in the industry. Prior to Thrive, he spent nine years serving as the Senior Vice President of Sales at TierPoint, as well as leading sales teams at Sungard Availability, Internap and Broadwing.

John is a graduate of Saint Anselm College with a degree in Business.

Bill Burke

Executive Vice President & General Manager, New England

Bill Burke

Executive Vice President & General Manager, New England

Bill is responsible for overseeing all of Technical Service Delivery and Account Management at Thrive. His primary focus is to ensure that engineering resources are properly aligned with customer expectations to provide the highest quality of service available. Bill previously served as Corporate IT Solutions CIO and played a critical role in growing the company into one of the top MSPs in the region. Before coming over to Corporate IT Solutions, he ran his own IT Consulting practice for more than five years servicing customers in the New England SMB marketplace. Bill has over 15 years’ experience in the IT Services industry and is a second generation technologist. He has a bachelor’s degree in Computer Science and holds several technical certifications, including Cisco, Microsoft and VMware.

Brian Bean

Executive Vice President of Product and Technical Services

Brian Bean

Executive Vice President of Product and Technical Services

Brian leads the Product Management and Technical Services teams and brings over 20 years of industry experience to Thrive. Prior to joining Thrive, he served as Vice President of Solutions Engineering at TierPoint, leading the North region team in the New England, New York, Mid Atlantic, and Midwest sales markets. Prior to TierPoint’s acquisition of Xand in 2014, Brian led the Solutions Engineering, Client Services, and Sales Operations teams and created multiple sales enablement platforms resulting in streamlining sales order generation and profitability analysis. He held the same leadership positions at Access Northeast prior to merging with Xand in 2012 with additional responsibilities in Product Development and Vendor Management. Brian previously held management positions at Internap and MCI and is a veteran of the U.S. Air Force.

Ryan Goodwin

Executive Vice
President of Technology

Ryan Goodwin

Executive Vice
President of Technology

After the acquisition of Precision IT Group (PITG) by Thrive in 2017, Ryan was appointed Executive Vice President of Technology for his proven technical prowess and understanding of business needs and strategies. He currently oversees Senior Engineering, PMO and Technical Operations for the New York region. Over the course of 2018 and 2019, he played an integral role in the development of Thrive’s ServiceNow platform and serves as a ServiceNow Portal Administrator. Prior to joining Thrive, Ryan served as Chief Technology Officer at PITG and held responsibility for R&D, internal security measures as well as technology roadmaps for the organization, and security for clientele. During his time with PITG, he gained a nuanced understanding of several critical verticals; finance, professional services, retail and manufacturing. Ryan joined PITG as a desktop engineer in 2007 after graduating from Syracuse University with a degree in Information Management and Technology.

Jamie Boughman

Vice President of
Technical Operations

Jamie Boughman

Vice President of
Technical Operations

Jamie Boughman serves as Thrive’s Vice President of Technical Operations for New England with oversight of Service Delivery and Technical Operations. Jamie brings over 20 years of experience to Thrive as well as a passion for technology, mentoring team members and providing the ultimate client experience. Jamie began his career in the IT space working Tech Support with Abt Associates. He refined his leadership skills in his 13 years with Atrion while running their Apprentice Program and leading Technical Direction of their Managed Services team. Most recently, Jamie was responsible for the Managed Services’ technical direction within Carousel Industries. When he is not fostering growth of engineers in the office, Jamie is on the field coaching Baseball and Soccer for his son, James.

Scott Goodger

Executive Vice President & General Manager, New York

Scott Goodger

Executive Vice President & General Manager, New York

As Executive Vice President & General Manager, Scott is responsible for Thrive’s profitability, client retention, and client satisfaction in the New York Region. He directly oversees Principal Consultancy, Client Relationship Management, as well as the Inside Sales teams. Scott is an exceptional technology strategist with deep experience in operational IT efficiency and NextGen technology solutions, which has served Thrive’s clients well in support of their enhanced business operations, long-range objectives and corporate vision. With more than 17 years of experience, Scott is a seasoned veteran within the managed services space and has assisted organizations in leading initiatives that optimize costs, improve efficiencies, and increase security posture. His experience and expertise have positively served clients in the financial services, legal, luxury fashion, media, hospitality, and healthcare verticals.
Prior to Thrive, Scott has held numerous technology and business development roles in the technology sector, having served most recently as Chief Revenue Officer at Precision IT Group, Chief Technology Officer at Update Inc., Chief Technology Officer at NIT Health, and Vice President at IDP Consulting.

Jason Shirdon

Executive Vice President & General Manager, Mid-Atlantic

Jason Shirdon

Executive Vice President & General Manager, Mid-Atlantic

Following the acquisition of Ease Technologies by Thrive in 2019, Jason was appointed Executive Vice President and General Manager of the Mid-Atlantic region. He is responsible for growing Thrive’s footprint in the Mid-Atlantic, while continuing to maintain the company’s loyal client base. Jason’s expertise in strategy and process development allows him to focus on helping businesses evolve by providing custom cloud solutions for clients of all sizes. Prior to joining Thrive, he spent more than 20 years with Ease Technologies, most recently serving as the company’s president. Jason transformed the organization into one of the most respected managed service providers (MSPs) in the area with a focus on cloud computing.

Marc Capobianco

Executive Vice President, FinTech Practice

Marc Capobianco

Executive Vice President, FinTech Practice

Marc was appointed Executive Vice President of Thrive’s FinTech Practice following the company’s 2019 acquisition of Tier1Net, where he served as president for more than 20 years. He brings decades of experience in cybersecurity, financial regulatory & SEC compliance, and information technology to Thrive. Marc has extensive experience working with RIAs, wealth management firms, family offices, and private equity firms to solve their business technology, security and compliance challenges. Prior to founding Tier1Net, Marc founded Innovative Network, Inc., a leading Boston-based networking integration company. He also spent six years in the Information System Division at the United States Department of Transportation, where he was instrumental in the design and development of major networking initiatives for the FAA and U.S. Coast Guard. Marc also played a key role in Intelligent Transportation Systems, developing high-speed fiber optic digital video traffic systems for several state highway agencies – which soon became the benchmark for which future systems were based upon. He holds a bachelor’s degree in Business Management and Finance from Merrimack College and a master’s degree in Computer Information System from Boston University.

Board of Directors

GILLIS CASHMAN, CHAIRMAN

Gillis began his career with Salomon Smith Barney in the Global Telecommunications Corporate Finance Group, where he focused on mergers and acquisitions in the wireline and wireless segments of the telecommunications industry. At M/C Partners, he is focused on the wireline broadband infrastructure and services portion of the firm’s portfolio. Gillis currently serves on the Board of Directors of Involta, Denovo, Everstream, PlumChoice, Ensono, Benestra and Thrive. Previous board seats have included MCCC ICG Holdings (acquired by Level 3), Cavalier Telephone (acquired by PAETEC), City Signal Communications (acquired by Cavalier Telephone), Elantic Networks (merged with Cavalier Telephone), FDN Networks (merged with NuVox Communications), Baja Broadband (acquired by TDS), Zayo Group (IPO), CSDVRS (sold to Kinderhook) and Onvoy. He graduated cum laude from Duke University receiving an AB in economics with distinction.

JIM WADE, DIRECTOR

Jim has been responsible for developing the M/C Partners’ involvement in the telecom service sectors, including mobile wireless, broadband wireless, CLEC, fiber and residential broadband providers. As Managing Partner of M/C Partners, he leads the investment process including determining sector focus, seeking out management teams, founding new companies and working with financial sources that provide debt and equity capital to grow companies. He currently serves on the boards of directors of Open Mobile, Involta and Thrive. Previous board seats include Lightower Holdings (sold to Berkshire Partners), MetroPCS (IPO), Cavalier Telephone (sold to PAETEC), NuVox Communications (sold to WindStream), Attenda (sold to Darwin Private Equity), Brooks Fiber Properties (IPO and sale to AT&T Wireless), Triad Communications (sold to T-Mobile) and Melita. Jim graduated from the University of Notre Dame with a BBA in Finance and received an MBA from Harvard Business School.

ROB STEPHENSON, CEO & DIRECTOR

Rob brings more than 20 years of executive level technology business experience to Thrive. He was previously a principal at 19 Technologies, an executive consulting firm whose clients included Faction Cloud, Oxford Networks, Expedient, Sweetwater Capital, Bay Capital, Spring Capital and others. Prior to that, Rob served as CMO and managing partner at Xand where he oversaw a sale to Tierpoint in 2014, after merging his firm, Access Northeast, with Xand in 2012. Rob was the CEO at Access Northeast, building the company into a $20 million plus Data Center/Cloud/MSP regional powerhouse with more than seven consecutive years of record income, growth and profitability. He executed multiple term sheets with Private Equity Firms, Senior Banks and Mezzanine SBA Lenders generating working capital for the business and liquidity for shareholders in excess of $750 million. Rob has undergraduate degrees in Economics & Political Science from the University of Vermont (1990) and a Masters’ Degree in Business Administration (MBA) from the Boston College Carroll School of Management (2002), with a concentration in Technology Marketing. He was enshrined into the Beta Gamma Sigma National Honor Society in 2002 for his post-graduate work.

BRIAN KLINGBEIL, DIRECTOR

Brian is the COO for Ensono, a M/C Partner portfolio company, where he’s responsible for overall company operations to include product, service delivery and client satisfaction, as well as Ensono’s future technology roadmap. He is also a member of the Ensono’s board of directors. Before Ensono, Brian held executive positions with Savvis, now part of CenturyLink, where he re-engineered the product development organization and established the firm’s presence in China. He received a BS in Finance from Ohio State University and studied Physics and Engineering at Miami University in Ohio.

STEVE TUNNEY, DIRECTOR

Steve is currently the Executive Vice President of Planning and Strategy for MetTel, Thrive’s previous owner and current minority investor. He oversees MetTel’s technologies, strategic partnerships, M&A, and business development strategies. He’s also is in charge of all banking relationships and financial special projects at MetTel. Steve’s experience includes over 20 years as a senior executive, 12 years as a director on a NASDAQ listed commercial finance firm and more than 10 years in senior finance positions at intellectual property driven companies. Additionally, he engineered the 2014 acquisition of Thrive Networks from Staples, as well as the sale of Thrive to M/C partners in 2016.

MARC PANTONI, PRESIDENT

As President, Marc supports the Thrive leadership team and Board of Directors with the development of the organizational vision, and is responsible for communicating, executing, and sustaining Thrive’s corporate strategic initiatives. Marc also serves as the Managing Partner for New York Operations, and is responsible for the oversight of the technical advisory practice in the region. He was previously the CEO of Precision IT Group, a leading information and technology management firm headquartered in NYC. Marc oversaw all aspects of the company’s operations while providing strategic vision and leadership to the firm. With over 15 years of experience in the technology sector, Marc led Precision IT’s technical advisory practice serving organizations in financial services, professional services, legal, retail/wholesale, manufacturing, and hospitality. He attended Boston College and holds numerous industry certifications including MSCE, Network+, Security+, CCNA, and CCNP.