Storagepipe Is Now Thrive

GridWay Is Now Thrive

About Thrive

Empowering our clients to harness the promise of technology
Thrive > About Thrive

Our Story

Thrive began in 2000 as a modest IT services firm in Concord, Massachusetts. The pioneering original founders believed no one wanted break/fix anymore and were one of the first companies in the world to create proactive managed services for the SMB market. Thrive has since become a global leader in cybersecurity, Cloud, and digital transformation Managed Services. The company was acquired by Staples in 2007, MetTel in 2014, and then recapitalized by Private Equity firm M/C Partners in 2016 and Court Square Capital in 2021, which ushered in a new era of resilience, growth, and industry leadership.

Since 2017, Thrive has secured funding and expanded the company’s global footprint across North America, Europe, and the Asia-Pacific region through a steady march of over 20 strategic acquisitions.

Our comprehensive end-to-end solutions, anchored by an unrivaled NextGen portfolio of managed cybersecurity and Cloud offerings, enable businesses to transform digitally and securely. Amid the success, Thrive has won awards for creating innovative, outsourced IT solutions to meet clients’ global technology requirements. Yet, our company’s true strength lies in our employees’ passion and dedication. Thrive’s diverse and talented team embodies a culture of collaboration, learning, teamwork, and continuous growth that powers our clients’ digital transformation journeys and delivers tremendous ROI.

Thrive is not just a company; it’s a testament to what happens when a community of passionate individuals comes together to unleash the full potential of technology and human collaboration. Our story is one of continuous evolution, innovation, and a steadfast commitment to technology excellence on our customers’ behalf. Thrive can only be successful when our clients win, and we are just getting started.

Driving Better Business Outcomes

“We value the technical expertise Thrive brings as an extension of our IT team.”

Jay Wessland, CTO, Boston Celtics

Our Mission

Thrive’s mission is to be recognized as the leading technology service provider to the Mid-Market and sophisticated SMB clientele around the world.

In order to accomplish our mission, Thrive follows six key steps to ensure success:
thrive about 1


Build a corporate culture passionate about customer success.

thrive about 2


Hire talented, dedicated engineers and professionals with a thirst for knowledge and
commitment to first service our client’s needs.

thrive about 3


Evaluate, architect, and deliver the most advanced, secure, and beneficial technology
solutions available in the marketplace today.

thrive about 4


Invest heavily in the Customer Experience via our Account Management model comprised of
vCIOs, vCISOs, Client Success Managers (CSMs) and Account Executives (AEs).

thrive about 5


Work as a cohesive unit (Teamwork, Teamwork, Teamwork).

thrive about 6


Demonstrate integrity, honor, and discipline in our daily practice.