About Thrive
Our Story
Thrive began in 2000 as a modest IT services firm in Concord, Massachusetts. The pioneering founders believed no one wanted break/fix anymore and were one of the first companies in the world to create proactive managed services for the SMB market.
Early seed investments by M/C Partners in 2016 and Court Square Capital Partners in 2021, ushered in a new era of resilience and innovation. In 2025, Thrive received strategic investment from Berkshire Partners and Court Square Capital Partners to unlock further growth, enhancing Thrive’s position as a leading NextGen MSP/MSSP, delivering global cybersecurity, Cloud, and digital transformation Managed Services.
Our comprehensive end-to-end solutions, anchored by an unrivaled NextGen portfolio of managed cybersecurity and Cloud offerings, enable businesses to transform digitally and securely. Amid the success, Thrive has won awards for creating innovative, outsourced IT solutions to meet clients’ global technology requirements. Yet, our company’s true strength lies in our employees’ passion and dedication. Thrive’s diverse and talented team embodies a culture of collaboration, learning, teamwork, and continuous growth that powers our clients’ digital transformation journeys and delivers tremendous ROI.
Thrive is not just a company; it’s a testament to what happens when a community of passionate individuals comes together to unleash the full potential of technology and human collaboration. Our story is one of continuous evolution, innovation, and a steadfast commitment to technology excellence on our customers’ behalf. Thrive can only be successful when our clients win, and we are just getting started.
Driving Better Business Outcomes
“We value the technical expertise Thrive brings as an extension of our IT team.”
Jay Wessland, CTO, Boston Celtics
Our Mission
Thrive’s mission is to be recognized as the leading technology service provider to the Mid-Market and sophisticated SMB clientele around the world.
In order to accomplish our mission, Thrive follows six key steps to ensure success:
Culture
Build a corporate culture passionate about customer success.
Talent
Hire talented, dedicated engineers and professionals with a thirst for knowledge and
commitment to first service our client’s needs.
Technology
Evaluate, architect, and deliver the most advanced, secure, and beneficial technology
solutions available in the marketplace today.
Service
Invest heavily in the Customer Experience via our Account Management model comprised of
vCIOs, vCISOs, Client Success Managers (CSMs) and Account Executives (AEs).
Teamwork
Work as a cohesive unit (Teamwork, Teamwork, Teamwork).
Integrity
Demonstrate integrity, honor, and discipline in our daily practice.