Local Government
Set against a backdrop of central government austerity, councils are seeking new ways to mobilize their workforce, drive collaboration, maximize productivity and improve access to services while keeping costs under control.
Managed IT Solutions for Local Government
The automation and digitization of government services has, in part, been driven by a population that has become increasingly IT literate. Citizens have become accustomed to an excellent user experience on their devices of choice.
Our public sector team has more than 20 years of experience working with local governments to provide technology solutions that accelerate the delivery of services to citizens, improve operational efficiency, optimize costs, and drive innovation in a secure environment.
Local Government Industry Challenges
- Future-proofing technology to meet the needs of today, but scalable and flexible to meet the changing demands of tomorrow
- Meeting the demands of an IT literate customer base who expect the same level of access and experience they get from consumer applications
- Delivering seamless customer service experiences across multiple devices, using multiple operating systems
- Reducing total cost of ownership by deploying applications within a virtualized environment.
- Integrating new communications technologies into legacy IT infrastructures at a pace that suits public sector budgets and timescales
- Provision of collaborative and performance improving mobile applications whilst protecting sensitive data.
Thrive Solutions for Local Government
- Reduce operational costs through the deployment of virtualized infrastructure, desktops and applications
- Enhanced customer experience with advanced call-handling, routing and interaction-on-demand contact centers
- Deploy enterprise mobility and collaboration solutions to enable employees, suppliers and customers to communicate anytime, anywhere and on any device
- Adopt Cloud services and IP communications to minimize the requirement for on-site hardware; reducing capital expenditure and improving resilience
- Upgrade legacy IT systems to consolidate suppliers, improve systems management and balance agility, availability and performance
- Enhanced data protection and security with encryption of sensitive data, both at rest and in motion, multi-factor user authentication and remote device management
Choose Thrive for Your NextGen IT Needs
Thrive delivers managed IT services that help local authorities meet the rising demand for public services even while they are under pressure to control costs.