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Social Housing

At a time when the majority of workflows have become dependent upon IT, housing providers need to embark on a digital transformation of both internal and external systems to be reliable, scalable, and, most importantly, secure

Managed IT Solutions for Social Housing

The emergence of virtualisation and mobility has revolutionised how public social housing and private housing associations deliver tenant services; simplifying processes and offering improvements in data protection, usability, and customer satisfaction.

At Thrive, our team of seasoned experts has gained a comprehensive understanding of the technology challenges the UK housing sector faces. Whether managing cybersecurity or optimizing digital communication, our professionals have developed a suite of efficient solutions to help customers become leaner and more responsive; reducing cost, and maximizing productivity whilst maintaining regulatory compliance and enhancing the tenant experience.

Social Housing Industry Challenges

  • Providing business data, tenant information, and resources in real-time to a remote workforce
  • Regulatory compliance such as data protection for your organization and its tenants, as well as PCI DSS
  • Improve response times and reduce costs for tenant service requests
  • Growth of online tenant self-serve tools such as account management and service requests
  • Tenants are part of a connected society that has expectations of a multi-channel inbound contact center
  • Growth in digitizing processes, asset management, and tenant services

Thrive Solutions for Social Housing

Thrive offers several managed IT solutions for social housing organizations. Whether you’re looking to build out a more robust IT stack with our expert-driven, tailored cybersecurity solutions, have access to a secure Cloud environment that allows for flexibility while remaining cost-efficient, or looking for more collaborative technologies to help give your employees and tenants an optimal experience, Thrive has you covered.

Thrive offers the following:

  • Seamless integration of mobile and collaboration technologies into wider organisation platforms, providing access to critical data and applications for authorised users
  • Creation of an agile and flexible IT estate through the deployment of on-premise, cloud and hybrid solutions
  • High-capacity electronic storage, archiving, and retrieval of documents using Thrive’s Hybrid Cloud
  • Microsoft 365 solutions to improve communication, productivity, and decision-making between remote workers and office locations
  • Deployment of internet-based services through a secure, resilient, and agile network with maximum uptime

Cybersecurity for Social Housing Associations

Housing associations are under increasing threat from cyber criminals who are looking to get their hands on valuable data or deploy ransomware for financial gain. Our team works with housing providers across the UK to help protect their IT systems and their tenants.

By choosing Thrive to manage their cybersecurity, social housing associations can take advantage of advanced technology, 24/7 monitoring by our security operations centre (SOC), and customised services that meet your needs – from DNS filtering and endpoint protection to incident response and remediation.

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Choose Thrive for Your NextGen IT Needs

Thrive delivers managed IT services that help local authorities meet the rising demand for public and private services at peak efficiency while providing their tenants affordable housing.