Case Studies
A major records and information management company turns to Thrive for Microsoft 365, SharePoint and email backup compliance.
CHALLENGE
The records and information management company, which is one of the fastest-growing companies in the U.S. serving multiple industries, needed a solution to ensure compliance for its long-term Microsoft 365’s OneDrive, SharePoint and email backup requirements. The company had 1,500 users on Office 365, but did not have a backup plan beyond 60 days. The organization sought out a partner to create a roadmap for immediate backups and compliance that could also scale for growth.
SOLUTION
The company vetted several well-known partners and selected Thrive for its ability to provide expertise and support before, during and after a customized solution was implemented.
Thrive’s engineering team met with the records management company’s internal IT department to develop a highly-detailed plan to ensure the business is meeting regulatory and InfoSec compliance. Thrive put into place a long-term plan for email, OneDrive and SharePoint backup requirements. In addition, Thrive established a protocol for the company’s transition of data from local file servers to SharePoint and OneDrive while meeting regulatory requirements.
RESULT
The company’s newly-deployed Microsoft 365, SharePoint and email backup system allows for regulatory compliance measures to be met. Once deployed, the company began a strategic rollout to end users in phases. If the company ever experiences a catastrophic event, it will be ready with Thrive’s data backup and disaster recovery services to minimize downtime and get up-and-running quickly. When the company’s end users need assistance, Thrive is there via a helpdesk and to provide ongoing Microsoft 365 management, IT support and more, ensuring fast communication, case sharing, and resolution of any IT issues.
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