A Financial Investment Firm turned to Thrive to solve major IT issues and improve its Cloud, Cybersecurity, Collaboration and Network
A financial investment firm had significant issues with its managed services
provider, including experiencing quality/response issues, delays in resolving
support tickets and SLAs not being met consistently. Two major projects involving
Data Loss Prevention (DLP) and Azure migration were also not completed by the
MSP causing complications with business operations. The firm was seeking another
MSP that could overcome these challenges along with IT success in the financial industry.
The financial investment firm selected Thrive for its financial industry and compliance expertise including advanced knowledge around the Cloud and Virtual Desktop Infrastructure (VDI) to transform how its organization leverages technology. Thrive presented a time-sensitive outsourcing solution to handle all of its IT needs to keep operations moving without interruption. The Thrive team quickly deployed a full suite of IT management and Cybersecurity solutions, including End User Support and Security, Managed ThriveCloud Servers, Data Backup, Data Recovery, Managed ThriveCloud VDI, Managed Microsoft 365, Managed Network and Technical Advisory Services.
As a result of Thrive’s robust suite of managed services and 24×7 technical support, the financial firm experienced significant improvements in its IT operations including Cloud, Cybersecurity, Collaboration and Managed Network Services. Thrive’s extensive financial industry experience also gave the firm peace of mind for mitigating risk and meeting regulatory requirements.
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