Thrive Employee Spotlight: Meghan O’Keefe, VP of Professional Services
We’re excited to share our “Thrive Employee Spotlight” blog series!
Our featured Thrive Employee is Meghan O’Keefe. Meghan is the Vice President of Professional Services for Thrive.
Meghan currently manages onboarding new clients onto The Thrive Platform and large-scale implementation projects for strategic accounts. Over the years at Thrive, she has also managed the project managers, customer service groups, dispatch coordinators and project engineers.
Meghan lives just north of Boston with her fiancé and rescue pup. In her spare time, you’ll find Meghan at the park or visiting local breweries. In a pre-COVID world, she enjoyed going to Boston sporting events, concerts and traveling.
Hi Meghan! Can you tell us about your background and how you came to Thrive?
After graduating college, I started my career in retail operations as a district manager at a major grocery chain in New England. At the time, I was responsible for working with all outside vendors, hiring and training all staff, and procuring product and merchandising for all locations in my district. I found what I enjoyed most were the aspects of project management involved in the opening of new store locations. Therefore, I decided to get more involved in project management within a new and highly dynamic industry. After talking with old friends and alums, I found out about a position at Corporate IT Solutions, which would give me the opportunity to help build out a project management office at a growing IT company of 35 employees. This was back in 2012 prior to the Thrive merger, and the major growth we have seen within the last five years. Since then, I’ve managed hundreds of projects and learned an immense amount about technology.
What do you most enjoy about working for Thrive?
Definitely the people! I have been working with many of my colleagues for nine years, and while the company has changed and grown significantly over the years, the caliber of people that I get to work with every day has not. Everyone shows up to work hard, and we do our best for our clients. I also get to learn something new every day! Technology is constantly changing, and there is always a new challenge to work through. I always feel a sense of accomplishment at the end of the day knowing we solved a problem or worked around a tough roadblock for one of our clients.
Any recent exciting projects at Thrive that you can tell us about?
We are currently working on automating a lot of our internal processes within the Project Delivery team, which doesn’t sound too exciting, but it will allow us to spend more time with our customers in strategic conversations, and I’m looking forward to that!
Where did you go to school or get training?
I graduated from Bentley University in Waltham, Massachusetts, and also have my ITIL and PMP certifications that I completed while at Thrive.
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