Thrive Spotlight: Angela Yengel, Manager, Project Delivery
Welcome back to another installment of our “Thrive Spotlight” blog series.
Our featured employee is Angela Yengel, Manager, Project Delivery. Angela manages the recontracts and offboarding teams within Project Delivery.
Angela lives in Myrtle Beach, South Carolina, and enjoys gardening, traveling, spending time with her family, and golfing.
Hi Angela! Can you tell us about your background and how you came to Thrive?
I started my career in the MSP world 14 years ago when I responded to a job posting on Craigslist for a Call Center Operator. I triaged calls for two years in the call center before moving to the renewals team, quoting client renewals of managed services and manufacturer support, and eventually becoming the Director of Renewals. After 13 years with the same organization, I was contemplating a new career path when Thrive contacted me for a position in the PMO handling Recontracts. I was already familiar with Thrive because several of my previous co-workers were already Thrive employees, so I made the jump and couldn’t be happier I did!
Where did you go to school or get training?
I earned my BS in International Business, starting at Central Connecticut State University and finishing at Strayer University. Once I began my career, I obtained my Cisco Sales Expert and Cisco Renewals Manager certifications.
What do you most enjoy about working for Thrive?
The people. Since the day I started, everyone I have encountered has always been fantastic to work with; it doesn’t matter what department or level of employee I have reached out to, everyone is willing to help and collaborate.
Are there any recent exciting projects at Thrive you can tell us about?
The Recontracts Pod is building a single dashboard for the Account Management team to provide all the information they need to have a complete and accurate view of their customer’s environment and contracts to increase speed and accuracy when quoting recontracts.
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