Outsourcing has been growing in popularity. It represents an opportunity for companies to expand, as needed, while cutting the costs associated with new technologies and services. Recent studies conducted by Computer Economics, Inc. showed outsourcing made up only 4 percent of IT costs in 2008. By 2009 this percentage increased to more than 6 percent. By 2011, outsourcing IT services made up more than 10 percent of the total IT expenditures, and this trend has only continued in 2012.
This means that choosing the right outsourced IT provider is now more important than ever. There is a lot at stake in terms of business continuity, company productivity, growth of revenue, and company expansion.
Part of choosing an outsourced IT provider is knowing what mistakes to avoid. Investing the time at the beginning means fewer headaches over the long term and minimizing the potential for unexpected costs as a result of making the wrong decision.
With more businesses deploying different types of technology to increase productivity, it can become a monumental challenge to stay current with every IT process that requires support. If you are struggling to keep up with the increased demand for IT, the good news is that there are professional IT support services available that can help you relieve the burden of trying to stay on top of every aspect of your IT infrastructure.
It is important to note that the size of your business will be the key factor which determines the type of IT support you require. If you are a small business it is less likely you have a comprehensive IT support staff. For medium to large sized businesses you may have a partial IT support team or a full-fledged department that may be over extended.
To choose the approach that is best for your business it helps to know what options are available to you when it comes to outsourcing IT support. Many quality IT support services will work with you to plan the best approach however, here is an overview of the different types of IT support services to help you get started.
IT Support for Small Business
While some companies prefer to employ an in-house IT team others find it more cost effective to outsource IT support. This leaves more time for new IT initiatives which support company growth and revenue. Here are some of the ways that you can outsource IT support to a qualified IT support provider: (more…)