Starter Pack
All contracts will adhere to the General Terms and Conditions. There are additional terms and conditions that will apply depending on the service(s) that you buy. Each Sub-section below provides links to the service terms and conditions and the service description, where applicable, so you know exactly what you are getting.
All contracts will contain the following documents:
- Quotation
- Order and Order Confirmation
- Project scope
- Additional Terms and Conditions for services specified in the Order Confirmation
- General Terms and Conditions
Sub-section 1: Consultancy and Professional Services
Sub-section 2: Maintenance Services
- Maintenance Service Additional Terms and Conditions
- Assist Service Description
- Assure Service Description
- Assure Insight Service Description
- AssureMonitor Service Description
- MACD Service Description
Sub-section 3: Cloud and Managed Services
- Cloud and Managed Services Additional Terms and Conditions
- Endpoint Security and Response Service Description
- Nimbus Contact Service Description
- Nimbus Data Recover Office 365 Service Description
- Nimbus Data Recover Service Description
- Nimbus Site Recover Service Description
- Nimbus UC Service Description
- Nimbus Veeam Cloud Connect Backup Service Description
- Nimbus Virtual Service Description
- Thrive AntiPhishing and Security Awareness Training Service Description
- Thrive Managed Firewall Service Description
- Thrive Managed SIEMaaS Service Description
- Thrive Managed SIEMaaS with Security Monitoring Service Description
- Thrive Secure Internet Gateway Service Description
- Thrive vCISO Service Description
- Vulnerability Scanning and Management Service Description
Sub-section 4: Connectivity Services
- Connectivity Services Additional Terms and Conditions
- SiteConnect Service Description
- VoiceConnect Service Description
Sub-section 5: Colocation Services
If you have any questions, please email rsmith@thrivenetworks.com