Case Studies

Retail – Foxrock Properties

Retail – Foxrock Properties

A fast-growing commercial real estate firm selects Thrive to update IT infrastructure for improved communication, collaboration, and Cyber Security to support its expanding remote workforce. 

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CHALLENGE

Foxrock Properties, one of the fastest-growing commercial real estate firms in greater Boston, focuses on improving neighborhoods and quality of life for residents with its 50 employees spanning multiple locations. As Foxrock was growing, the firm was operating with an aging IT infrastructure and without a strategic IT vision. The firm was challenged with maintaining acceptable and scalable communications while protecting its end users in a remote work model with sufficient Cyber Security protocols.

SOLUTION

Foxrock reached out to Thrive for MSP support and guidance in scaling its business operations securely to the Cloud. Thrive’s expert team designed the strategy, architecture, and training to aid in Foxrock’s growing IT demands. The first step was migrating Foxrock away from local servers and hardware purchases to gain the scalability and business continuity that comes with the Cloud via ThriveCloud. Next, Thrive implemented human firewall services, including endpoint protection, patching, mail security, and O365 management and backup to keep remote workers securely connected for seamless collaboration.

RESULT

The integration of the ThriveCloud solutions at Foxrock transformed its daily business operations, enhancing communication and productivity. Thrive’s ongoing dedicated technical account management tools are now in place to further support business objectives and demands with thought leadership and strategy. Thrive’s 24×7 help desk is also allowing the Foxrock team to focus on their core business.

 

Harbor Networks

“Thrive is very easy to work with. I knew that Thrive would embrace the opportunity, create a solution to meet the customers’ requirements and communicate with me throughout the process. Thrive’s focus on client satisfaction leads to up-sell opportunities that continually grow MRR.” ~ Dan Holleran, Harbor Networks

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