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NextGen IT Solutions for the UK Public Sector

Providing public sector organisations in the United Kingdom and their contractors with secure and seamless Managed IT and MSSP services
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How Thrive Helps the Public Sector in the UK

Public sector organisations in the United Kingdom partner with Thrive for Next-generation managed IT services, Cloud, and cybersecurity solutions.

Thrive delivers managed IT and advisory services that help Local and Central government departments, Housing Associations, Education, and Healthcare to meet the rising demand for public services while they are under pressure to control costs. Thrive also offers services through a number of Crown Commercial Services Frameworks including G-Cloud to streamline and simplify the procurement process.

The automation of government services has, in part, been driven by initiatives to support digital inclusive technologies and services for a population that has become increasingly IT literate. Citizens have become accustomed to an excellent user experience on their devices of choice.

IT Solutions for UK Government Agencies

Thrive is proud to offer managed IT services for UK government organisations like:

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AdobeStock 1335963949 duo

UK Data Centre Locations

Backed by extensive certifications, Thrive’s flagship Tier 3 data centre in Luton and additional facilities in London provide our UK public sector clients with continuous availability for business-critical applications and data.

Managed Cloud backups and disaster recovery services are designed to align with government sector standards and compliance needs.

Thrive UK holds a Cisco Environmental Sustainability Specialisation which aligns to Cisco’s circular economy objective to make better use of limited natural resources. Thrive pledges to return customer’s end of life equipment from our UK data centres to Cisco for either refurbishment, repurposing, or environmentally friendly disposal.

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Why UK Government Departments and Contractors Partner with Thrive

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Driving Better IT Outcomes for UK Public Sector Organisations

“Thrive’s expertise has been critical in enhancing our network capabilities, ensuring seamless connectivity for residents and staff while reducing costs and improving efficiency.”

L&Q Representative

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IT Solutions for UK Local Authorities

Set against a backdrop of central government austerity, councils are seeking new ways to mobilize their workforce, drive collaboration, maximize productivity and improve access to services while keeping costs under control.

Our public sector team has more than 20 years of experience working with local governments to provide technology solutions that accelerate the delivery of services to citizens, improve operational efficiency, optimise costs, and drive innovation in a secure environment.

  • Reduce operational costs through the deployment of virtualized infrastructure, desktops and applications
  • Enhanced customer experience with advanced call-handling, routing and interaction-on-demand contact centers
  • Deploy enterprise mobility and collaboration solutions to enable employees, suppliers and customers to communicate anytime, anywhere and on any device
  • Adopt Cloud services and IP communications to minimize the requirement for on-site hardware; reducing capital expenditure and improving resilience
  • Upgrade legacy IT systems to consolidate suppliers, improve systems management and balance agility, availability and performance
  • Enhanced data protection and security with encryption of sensitive data, both at rest and in motion, multi-factor user authentication and remote device management

 

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AdobeStock 1193263713 duo

IT Solutions for UK Central Government

The Thrive team is experienced in meeting the demands of Central government departments and is ready to help lead the way to more efficient and effective IT operations.

  • Secure file sharing and collaboration solutions to improve process efficiency and protect sensitive data across private and public networks
  • Self-service contact centre solutions to improve the customer experience and deliver multi-channel engagement
  • Migration to shared Cloud resources, delivering improvements in availability, security, resilience and cost-efficiency
  • Custom managed-service contracts to complement SIEM and existing service delivery models
  • Creation of agile and flexible IT estates through deployment of on-premise, Cloud and hybrid solutions
  • High-capacity electronic storage, archiving and retrieval of documents to assist Big Data analytics

International Government Regulations and Considerations

Many international regulations have impacts on UK businesses already operating in or looking to expand into other markets. Thrive is a global company, with offices, experts, and clients located in the United Kingdom, United States, Canada, and the APAC region.

Share where you’re doing business today or where you’re planning to expand, and we’ll connect you with the right resources.

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Healthcare

Our full range of cybersecurity services help Healthcare providers to align to strict regulations across Cloud and legacy platforms. This protects patient data against the increasing threat risks from widening attack surfaces caused by interconnected medical devices and systems.

  • Thrive Cloud services provide solutions to tackle interoperability from legacy systems and drive digital transformation, whilst at the same time helping to address skills gaps and enable enhanced workforce enablement.
  • Thrive backup, disaster recovery and incident response services help to deliver reliable, effective and highly secure patient services, enhancing patient safety and the organisation ability to deliver 24/7 uptime needs.
  • Our experienced networking capabilities help to design and deliver seamless patient care and services, whilst ensuring high levels of security.

Education

Schools, colleges and universities are increasingly targeted by cyber attacks due to sensitive student, staff, and research data. The use of legacy systems and staffing budget constraints can lead to weakened defences and response capabilities.

  • Thrive provides highly effective and scalable cybersecurity and incident response services to mitigate the increasing threats seen by the sector.
  • Thrive Cloud services help deliver remote and hybrid learning enablement platforms.
  • Our network and end user support offerings enhance the student experience and deliver self service, enhanced and secure connectivity across the learning environment.

Housing Associations

Our full range of cybersecurity services help Housing Associations mitigate the increased threats seen across the sector as well as align to regulatory requirements.

  • Cloud services to help deliver digital inclusion, accelerate Cloud adoption and digital transformation to deliver new and innovative tenant services.
  • Our end user support offerings help to provide vital services needed by a more dispersed and agile workforce as well as deliver enhanced service levels and address mounting cost pressures.
  • Advisory services such as CRAs, vCISO, vCIO help Housing Associations meet and exceed the new standards introduced earlier in 2025 by the Regulator for Social Housing (RSH) and support transparency and performance reporting.

Read more about Managed IT solutions for Social Housing

Defence

Over two decades of expertise serving defence clients. Thrive’s highly experienced specialists have obtained the required background checks and clearance levels to support our clients operating in secure areas of this sector. Thrive helps with:

  • Specialist professional services capabilities to support complex IT networking and security requirements.
  • Design and support capabilities to support bids into various parts of the sector.

IT Compliance Support for UK Government Contractors

Cyber Essentials accreditation enables eligibility to bid on certain types of government contracts. UK businesses looking to achieve accreditation and compliance with the Information Assurance for Small and Medium Enterprises (IASME) Cyber Essentials controls framework partner with Thrive for certified auditing and readiness assessment services.

Thrive is an authorised Cyber Essentials (CE) and Cyber Essentials Plus (CE+) Certification Body. Following the results of an audit and successful submission to the IASME, Thrive will issue the earned CE or CE+ certification.

Key UK and EU Regulations for the UK Public Sector

Our United Kingdom-based compliance teams are trained to help your public sector organization or government contracting business with addressing regulatory policy areas or accreditations such as:

Cyber Essentials (CE)

Cyber Essentials (CE) is a UK government-backed cybersecurity certification scheme designed to help organisations protect themselves from common cyber threats. CE or CE+ are required for eligibility to bid on certain government contracts.

Cyber Essentials Plus (CE+)

Cyber Essentials CE+ builds upon the foundation of Cyber Essentials, offering a more comprehensive approach to cybersecurity. It’s ideal for organisations handling sensitive data or those seeking a higher level of assurance.

The General Data Protection Act (GDPR)

The General Data Protection Act (GDPR) requires organisations verify that their IT providers meet GDPR compliance standards before provisioning even basic managed services. This includes managed systems, as third-party access to personal data and sensitive information can impact data protection and regulatory alignment.

The UK Data Protection Act (2018)

The UK Data Protection Act (2018) is a comprehensive law that governs the processing of personal data in the UK. In conjunction with GDPR, it aims to protect individual privacy and ensure businesses correctly handle personal information.

DORA

DORA is a European Union regulation applying to financial institutions, including banks, insurers, and investment firms, as well as third-party ICT service providers operating in the EU. DORA requires these entities to withstand and recover from ICT disruptions, including cyber attacks like DDoS and ransomware.

Thrive’s MSP and UK Data Centre Certifications and Best Practices

Thrive holds various certifications in alignment with data centre standards and green IT initiatives, as well as MSP and MSSP best practices. Thrive also follows field-tested cybersecurity frameworks. These include:

Certifications include:

  • ISO 27001
  • SOC 1 Type II
  • SOC 2 Type II
  • ISO 9001
  • Climate Neutral Data Centre Pact
  • Cisco Environmental Sustainability Specialization
  • Cyber Essentials CE and CE+ Certified
  • CE and CE+ Authorised Certification Body

Contact Thrive Today

No matter where your agency is its digital transformation journey, Thrive can help.