CHALLENGE
The award-winning law firm based in the U.S. Northeast with around 90 employees, mostly litigators and appellate attorneys, had outgrown its existing IT vendor after 13 years of partnership. While ten engineers were onsite to manage and understand the environment’s user needs, they had no advanced expertise or growth strategy and were unable to move the law firm to a future state, such as Cloud and Microsoft 365. The firm needed a more mature, advanced, capable partner to take the next step.
SOLUTION
The Thrive team assessed the legal firm’s growth strategy and paired it with a flexible, secure, scalable, and innovative IT roadmap. Thrive is now providing the legal firm with a fully outsourced and managed IT infrastructure, including Managed EBMS Infrastructure (Firewall/Switching) with a strategy for seamlessly and securely migrating its critical business applications to a fully managed ThriveCloud. Thrive also implemented a robust Cybersecurity bundle with Endpoint Security and Response with Managed Backup and a 24×7 Help Desk and Technical Account Support.
RESULT
Thrive is continuing to onboard and undo a decade-plus of deficient IT operations, highlighting the problems of having a small, inexperienced IT MSP provider. The legal firm was impressed with Thrive’s hands-on approach to streamlining the sales process and general partnership for continued growth and enhanced business operations. Since the switch to Thrive, the firm has eliminated the need for onsite IT staff and now relies on Thrive as its IT department.
How can Thrive help your business?
Thrive is a leading provider of outsourced IT Infrastructure designed to drive business outcomes by helping you get the most out of your IT.
To learn more about our services, CONTACT US
A Registered Investment Advisory firm turned to Thrive to improve overall IT support, security and compliance Download NowCHALLENGE
The Registered Investment Advisory (RIA) organization sought a new IT managed service provider because it required a better end-user support experience. The firm’s IT security framework was antiquated, with minimal reporting and visibility. In addition, the company needed a partner that had experience and depth with SEC regulation and audit preparation.
SOLUTION
Thrive stood out with our proven track record and experience with financial services companies, specifically RIA’s, where demonstrable assistance with SEC compliance was a significant factor. In addition, Thrive’s well-rounded security offering with a clear scope and objectives, our fast end-user support and live answer Helpdesk service sealed the partnership with the firm. Thrive implemented several security solutions, including Endpoint Detection and Response, Patching, DNS/Web Security, Email Security, a Managed Security Incident and Event Management (SIEMaaS) solution and more. Also, Thrive provided Virtual Chief Security Officer (vCISO) and Virtual Chief Information Officer (vCIO) services.
RESULT
The firm had a great experience throughout the sales and onboarding process and its leaders have since referred many of its partners to leverage Thrive’s innovative technology with white-glove customer service designed for financial companies.
How can Thrive help your business?
Thrive is a leading provider of outsourced IT Infrastructure designed to drive business outcomes by helping you get the most out of your IT.
To learn more about our services, CONTACT US
A car dealership with multiple locations selects Thrive to scale, secure and manage its IT infrastructure Download NowCHALLENGE
A California-based automotive dealership with three locations, required the replacement of end-of-life firewalls and sought to transition from its current MSP due to support issues. With a small IT team, the dealership needed comprehensive services, including hardware, licensing and 24x7x365 firewall management. The ideal MSP/MSSP would offer white-glove support, collaborate with its circuit and bandwidth provider, and provide scalability, enabling the internal IT staff to focus on strategic technology initiatives.
SOLUTION
The dealership considered other vendors but selected Thrive because of our scalable and end-to-end cybersecurity and Cloud solutions, a remarkable customer support and success track record, along with 24x7x365 eyes-on-glass Security Operations Center (SOC). Thrive implemented Managed EBMS servers, Managed Fortinet firewalls, including web filtering, protection service and Managed Secure SDWAN service. In addition, the Thrive team deployed Managed ISP services, a ISPEC site-to-site VPN tunnel and remote access VPN service.
RESULT
Thrive’s expert solution transformed the dealerships IT landscape. Seamlessly transitioning from outdated firewalls to a robust infrastructure heightened its security with solutions including Managed Fortinet firewalls and Managed Secure SD-WAN services. In addition, the 24x7x365 Security Operations Center vigilantly safeguards against potential threats. Thrive’s white-glove support and collaboration with the circuit and bandwidth provider allow the internal IT team to concentrate on strategic initiatives. Thrive enabled the dealership to operate confidently, unburdened by IT security concerns and poised for continued growth.
How can Thrive help your business?
Thrive is a leading provider of outsourced IT Infrastructure designed to drive business outcomes by helping you get the most out of your IT.
To learn more about our services, CONTACT US
An electric cooperative chose Thrive to improve IT infrastructure with ticketing efficiency and updating missing and failed patches Download NowCHALLENGE
The electric cooperative had a small in-house IT team and needed to outsource areas with critical gaps. The ticketing system needed organization as requests were getting lost, and the company could not track them, which resulted in zero visibility into service and support. The utility company also had serious security risk concerns because it couldn’t keep up with server patching gaps for IT systems and lacked the manpower to manage them.
SOLUTION
The electric cooperative selected Thrive because of our detailed processes and service to fill these critical IT gaps. The Thrive team assessed the utility company’s critical needs and quickly deployed Managed Patching to reduce security risks and eliminate outages. Thrive also created a process with the ticketing system so the company can have total visibility into issues and the amount of time spent on resolving them. In addition, the Thrive team deployed Microsoft 365 Backups, which solved the utility’s company challenge of not having the time, resources or experience to execute.
RESULT
As a result of the partnership with Thrive, the electric cooperative has experienced increased security and efficiency while reducing the strain on the in-house IT team. Thrive’s Windows Desktop Deployment service has been a tremendous time-saver for the utility company’s IT team, allowing it to focus on more important business tasks. The utility company plans on growing with Thrive and adding more services in the near future.
How can Thrive help your business?
Thrive is a leading provider of outsourced IT Infrastructure designed to drive business outcomes by helping you get the most out of your IT.
To learn more about our services, CONTACT US
A Florida Tax Collector’s office selects Thrive to update aging IT infrastructure and protect vital data with the Cloud Download NowCHALLENGE
The Tax Collector’s Office for Polk County, Florida (TCPC), was operating on an IT infrastructure that was outdated and near the end of its life. TCPC needed a more reliable, secure, and up-to-date technology to facilitate daily operations and records for its citizens. At first, the office was considering a hardware refresh but then decided to seek an exceptional partner in the journey towards a more agile and secure IT infrastructure.
SOLUTION
Instead of replacing expensive hardware, the Tax Collector’s Office for Polk County chose Thrive’s industry-leading and fully managed Thrive Cloud solutions with exceptional Service Level Agreements (SLAs) and performance. The Thrive team created a comprehensive bundle of a Virtual Private Cloud, Data Protection as a Service (DPaaS), Disaster Recovery as a Service (DRaaS), and Cybersecurity solutions that fit TCPC’s budget, requirements and compliance. The ThriveCloud Platform is VMware-based and built for the most demanding workloads with 24×7 monitoring, management and support.
RESULT
As a result of the Thrive partnership, the Tax Collector’s Office for Polk County experienced a seamless transition to the ThriveCloud Platform, enabling TCPC to accommodate the growing demand for citizen records quickly. The robust solutions also gave the office automation, visibility and control of workloads to improve efficiency and lower costs.
TESTIMONIAL
“I wholeheartedly recommend Thrive to any organization seeking a seamless transition to a Virtual Private Cloud environment. We were kept informed during every step of the migration and they were always available to address any concerns. Their expertise, commitment, and personalized approach make them an exceptional partner in the journey towards a more agile and secure IT infrastructure.”
-Timothy Murphy | Chief Information Officer
Office of Joe G. Tedder, Tax Collector for Polk County, Florida
How can Thrive help your business?
Thrive is a leading provider of outsourced IT Infrastructure designed to drive business outcomes by helping you get the most out of your IT.
To learn more about our services, CONTACT US
A life safety architecture and consulting firm selected Thrive to design and manage its IT infrastructure to accommodate growth Download NowCHALLENGE
The life safety architecture and consulting firm, which focuses on life safety, including building and fire code consulting, life safety master planning, fire protection and life safety design and construction, was unhappy with its current IT managed services provider (MSP). The firm was experiencing rapid growth, but the MSP couldn’t provide a platform to scale with its expansion. In addition, the company felt the MSP was not proactive in managing its IT needs.
SOLUTION
The firm selected Thrive because of our ability to provide a wide range of custom IT services, eliminating the need to use multiple vendors. Thrive delivered a robust portfolio to fortify and grow the firm’s IT operations, including End User Security, Managed Network Operations and Security, Managed Azure, End User Support and 24×7 Technical Advisory Services.
RESULT
Thrive created workflow efficiencies by consolidating the firm’s IT and Cybersecurity vendors into one entity. The preexisting MSP provider created challenges during the handoff to Thrive. However, the company applauded Thrive for being flexible in making a seamless transition and onboarding process.
How can Thrive help your business?
Thrive is a leading provider of outsourced IT Infrastructure designed to drive business outcomes by helping you get the most out of your IT.
To learn more about our services, CONTACT US
A financial services company switched to Thrive to manage its Azure environment to improve business operations Download NowCHALLENGE
Financial services data analytics and thought leadership company needed to improve the management of its Azure environment with its current managed services provider (MSP). The company’s workloads had scaled to a range that the MSP could no longer support, which resulted in overages and frustration.
SOLUTION
Thrive is now providing the financial service company with a new managed Azure environment that features an assortment of Cloud computing services, including hybrid Cloud management and remotely hosted and managed versions of Microsoft technologies. The company selected Thrive’s Managed Azure solution because of its simplicity, functionality and competitive advantages. The Thrive team now handles the management and security with the latest Azure-based firewalls and web application firewalls with multi-factor authentication to improve workload efficiency.
RESULT
Thrive’s Managed Azure solution and management of workloads was a game changer in enhancing business operations for the financial services firm. As a result of Thrive’s robust suite of managed services and 24×7 technical support, the financial firm has confidence and peace of mind for managing workloads and mitigating risk while meeting regulatory requirements.
How can Thrive help your business?
Thrive is a leading provider of outsourced IT Infrastructure designed to drive business outcomes by helping you get the most out of your IT.
To learn more about our services, CONTACT US
A government contracting firm selected Thrive to grow its IT infrastructure and meet regulatory compliance Download NowCHALLENGE
A fast-growing government contracting firm with hundreds of existing consultants plus the addition of 15 to 18 new hires each month lacked scalability with its current managed services provider (MSP). The company also had security concerns while meeting NIST compliance requirements and was not pleased with the current MSP’s quality of work with poor visibility into reporting dashboards.
SOLUTION
Thrive’s robust platforms and custom integrations with existing platforms seamlessly upgraded the firm’s outdated technology with a secure, scalable and efficient IT infrastructure. Thrive implemented Managed Enterprise Endpoint Detection and Response (EDR), which offers real-time, proactive security across all devices to help prevent theft and ransomware with automated response and remediation procedures. Thrive implemented its ServiceNow onboarding and workstation deployment, which is a Cloud-based client portal that creates, routes and closes IT support requests. Other solutions deployed included Managed DNS Security, Managed Security Awareness Training, PC and Mac Patching with 3rd Party, Managed Microsoft 365 and IT Pros.
RESULT
Thrive was instrumental in making business operations, onboarding procedures and internal end-user support efficient, secure, scalable and NIST compliant. Through ServiceNow, the government contract firm began to immediately access all the processes, tools, bi-directional synchronization of records and real-time co-managed digital workflow with Thrive. In addition, the firm recognized increased operational efficiencies and reduced costs from the automated platform with self-service capabilities to manage workflows and data for reporting and regulatory requirements.
How can Thrive help your business?
Thrive is a leading provider of outsourced IT Infrastructure designed to drive business outcomes by helping you get the most out of your IT.
To learn more about our services, CONTACT US