Author Archives: Megan Carnes

CHALLENGE

The renewable energy company owns and operates wind farms in the U.S. It was aggressively developing and acquiring renewable energy assets. The company was looking for IT security solutions that could fortify its operations as well as grow along with the organization.

SOLUTION

The company reached out to Thrive for a future-proof security strategy. Thrive’s Chief Information Security Officer created a master plan for bolstering network security. Thrive experts applied its Security Incident and Event Management as a Service (SIEMaaS), a fully managed and hosted IT infrastructure monitoring platform, with access to its fully-staffed, 24x7x365 security operations center (SOC) to monitor for any potential threats. The Thrive team also implemented its Managed Endpoint Security and Response service, providing proactive, real-time, fully automated security with an orchestrated incident response across all devices covering current and legacy operating systems.

RESULT

Thrive’s proactive security roadmap enabled the company to detect threats, mitigate risk, and fully manage security processes within its IT infrastructure
with complete support from the Thrive team of consultants and technical experts. The solutions delivered by Thrive reduced the strain on the company’s IT team and resources, so they could focus on their core energy business.

How can Thrive help your business?

Thrive is a leading provider of outsourced IT Infrastructure designed to drive successful business outcomes with our talented engineering teams and suite of Cloud-First, NextGen Managed Services.

To learn more about our services, CONTACT US

Welcome back to another installment of our “Thrive Employee Spotlight” blog series.

Our featured Thrive Employee is Robin Christie. Robin is the Client Engagement Manager for the New England region at Thrive.

Robin has spent four years at Thrive as a Client Engagement Manager. She is the first contact with new customers. She assists clients in transitioning from the sales team to the implementation team when they sign up for the Thrive Platform.

Robin lives in Massachusetts with her husband. You can usually find her at high school sporting events cheering on her children. Next year, they will officially be empty nesters!

Hi Robin! Can you tell us about your background and how you came to Thrive? 

I have a diverse background that’s kind of like a Jackson Pollack painting — a mixture of various jobs and experiences to create the canvas that I work in today. My career has always primarily focused on customer service. I was a flight attendant, office manager at Brigham and Women’s Hospital, and worked at restaurants and golf courses. I was even a carhop at an A&W root beer stand.

I previously worked with Rob Stephenson (Thrive’s CEO) at a startup company. When I heard the news there was an opening at his company, I jumped at the chance to apply! I started my career in the telecommunications industry at CTC Communications/Tierpoint before coming to Thrive.

Where did you go to school or get training? 

I graduated with a business degree from Kent State University in Kent, Ohio.

What do you most enjoy about working for Thrive?

The PEOPLE! Thrive has brought together the most talented group of people. I can’t say enough about the individuals that work here. People may not always look forward to going to work each day, but I always look forward to working with this team.

Are you interested in learning more about Thrive? Click here!

And don’t forget to follow us on Twitter and LinkedIn for the latest news, and continue checking our blog for more in our “Thrive Employee Spotlight” series. Until next time…

CHALLENGE

A private equity firm, which has been in business for 20 years, outgrew its smaller managed services provider (MSP). The firm was rapidly adding more investment companies to its portfolio and felt the current MSP would not be able to scale with its growth projections.

SOLUTION

The private equity firm turned to Thrive, a trusted managed services provider, to address technology advancements and risk mitigation for its continued growth. Thrive implemented several solutions that met a wide range of stringent compliance requirements while also protecting the firm with cutting-edge cybersecurity measures. Thrive applied its Security Incident and Event Management as a Service (SIEMaaS), a fully managed and hosted IT infrastructure monitoring platform, with access to its fully-staffed, 24x7x365 security operations center (SOC) to monitor for any potential threats. Thrive experts provided endpoint management, managed ThriveCloud server infrastructure and backups, global relay message archiving compliance, endpoint management, and full management of Office 365 from licensing to backups and more.

RESULT

Thrive leveraged the best practices established in its 20-year history working with hundreds of PE firms and PE-backed companies. The comprehensive Office 365 infrastructure and cybersecurity bundles delivered by Thrive create a future-proofed, compliant, and secure environment to accommodate the predicted company’s growth. The private equity firm also utilizes Thrive’s technical account manager and a team of expert consultants to assist at every stage of the investment lifecycle.

How can Thrive help your business?

Thrive is a leading provider of outsourced IT Infrastructure designed to drive successful business outcomes with our talented engineering teams and suite of Cloud-First, NextGen Managed Services.

To learn more about our services, CONTACT US

CHALLENGE

The start-up hedge fund with a team working remotely across the U.S. did not have a fool-proof or future-proof plan for streamlining its operations and securing its communications and data.

The company searched for a partner to create a strategic IT plan, providing a full cybersecurity solution with expert direction for its rigorous day-to-day technical and investment analysis.

SOLUTION

The hedge fund turned to Thrive to create a strategic roadmap for securing and managing its cloud-based trading platform. Thrive implemented a comprehensive managed cybersecurity solution bundle to protect the entire IT environment, from endpoints to the Cloud, and everything in between. Thrive deployed Security Incident and Event Management as a Service (SIEMaaS), providing access to its fully-staffed, 24x7x365 security operations center (SOC) for constant monitoring of threats, and set up a help desk for endpoint management. Thrive also installed an Azure infrastructure, Global Relay message archiving compliance, Office 365 backup, and Microsoft 365 management.

RESULT

Thrive’s tailored managed cyber security solutions offered end-to-end protection of the hedge fund’s systems and data, alleviating the burden on its internal IT teams. Thrive executed a hybrid approach of using automation for speed and responsiveness and an expert staff for intelligent problem-solving and lasting solutions that are delivered around the clock from Thrive’s SOC. As a result, the hedge fund now has a secure and scalable IT ecosystem that can grow with the company and its IT demands.

How can Thrive help your business?

Thrive is a leading provider of outsourced IT Infrastructure designed to drive successful business outcomes with our talented engineering teams and suite of Cloud-First, NextGen Managed Services.

To learn more about our services, CONTACT US

CHALLENGE

The private equity (PE) firm was looking for a solution to upgrade its aging IT infrastructure The wide range of compliance requirements across the many industries that the PE invests in and the ever-changing cyberthreat landscape were difficult obstacles to overcome. The company recognized the need to invest in technology enablement to achieve the growth, scale, and efficiency required for a successful investment lifecycle.

SOLUTION

The PE reached out to Thrive to help drive its business outcomes while protecting investments through digital innovation. The Thrive team of experts has a combined experience of 120+ years serving the financial industry, working with hundreds of PE firms and PE-backed companies. Thrive met with the PE, conducted a full assessment of its IT infrastructure and security, and created a roadmap to accommodate growth. As a result, Thrive implemented ThriveCloud services, backup and disaster recovery services, Google to O365 migration and management, IT infrastructure management, end-user support, patching, and IT infrastructure and end-user security protocols.

RESULT

The newly-deployed suite of IT infrastructure, O365, Cloud, backup, and security services has streamlined the PE firm’s day-to-day operations with full visibility into workloads and reporting. The technology advancements and risk mitigation by Thrive allow the PE to focus on growing its business. When the company’s end users need assistance, Thrive is there via a help desk and to provide ongoing Office 365 management, IT support and more, ensuring fast communication, case sharing, and resolution of any IT issues.

How can Thrive help your business?

Thrive is a leading provider of outsourced IT Infrastructure designed to drive successful business outcomes with our talented engineering teams and suite of Cloud-First, NextGen Managed Services.

To learn more about our services, CONTACT US

CHALLENGE

The manufacturing company, which has been in business for more than six decades, was operating with an end-of-life IT infrastructure, did not have a NextGen antivirus solution in place, and was not working on an intuitive platform. However, the company did not want to make significant capital investments to update and enhance its antiquated IT infrastructure.

SOLUTION

The company was an existing client of a company Thrive acquired, and was not actively searching for a solution. However, the Thrive team of experts noticed a gap in the company’s infrastructure and security protocols and leveraged its Energy and Building Management Solution (EBMS) to explore areas that would potentially reduce the firm’s Operational Expenditure (OPEX) and Capital Expenditure (CAPEX). Thrive developed a solution that enabled the company to upgrade its infrastructures by showing a cost analysis vs. a CAPEX expenditure. This allowed Thrive to upgrade IT services and add in a security bundle to fortify its infrastructure without any significant capital costs.

RESULT

Since the company was not looking for a solution because of impending costs, Thrive’s actions and forward-thinking enabled the firm to remain cutting-edge while protecting its assets with top-notch security measures. The company would have limped along with an obsolete IT infrastructure, increasing its vulnerability to security threats if Thrive had not been able to justify the solution’s cost and effectiveness.

How can Thrive help your business?

Thrive is a leading provider of outsourced IT Infrastructure designed to drive successful business outcomes with our talented engineering teams and suite of Cloud-First, NextGen Managed Services.

To learn more about our services, CONTACT US

CHALLENGE

The healthcare company was in extreme growth mode and struggled to perform time-consuming employee onboarding / off-boarding and other administrative tasks with a high volume of clientele. The company searched for a partner to simplify and streamline IT operations with reporting and security enhancements.

SOLUTION

The healthcare company selected Thrive, a trusted IT security operations partner for the healthcare industry. After participating in a demo of The Thrive Platform, the firm realized that having automation in a single pane of glass would save a significant amount of time. The Thrive team of experts also performed a complete security assessment and discovered gaps in their security and backup processes. As a result, Thrive implemented a comprehensive roadmap to handle the IT business demands of today and tomorrow, including ThriveCloud, backup and disaster recovery, Google to O365 migration and management, infrastructure management, end-user support, patching with infrastructure and end-user security.

RESULT

The Thrive Platform, powered by ServiceNow, enables the healthcare company to deliver faster onboarding and offboarding processes across its multiple locations. By making self-service easy and automating frequent manual tasks, like password resets or new hire provisioning, The Thrive Platform is transforming how IT is done at the firm. The healthcare company has freed up a significant amount of time and resources, allowing it to focus on its core business with peace of mind that its data is secure.

How can Thrive help your business?

Thrive is a leading provider of outsourced IT Infrastructure designed to drive successful business outcomes with our talented engineering teams and suite of Cloud-First, NextGen Managed Services.

To learn more about our services, CONTACT US

Rob Stephenson to Join Executive Panels at the MSP Summit Conference, November 1-4

FOXBOROUGH, Mass. – October 26, 2021 – Thrive, a premier provider of NextGen Managed Services, announces today that its Chief Executive Officer, Rob Stephenson, will participate on the keynote panel, “The MSP 201 501: Meet Today’s Influencers & Innovative Leaders.” The panel will take place during the 2021 Channel Partners Conference & Expo in Las Vegas, November 1-4.

Leveraging more than 20 years of expertise in senior executive-level technology business throughout the telecommunications industry, Mr. Stephenson will join thought leaders in a discussion regarding the future of managed service providers. The panelists will explore the ways MSPs are dealing with and adjusting to emerging trends.

Additionally, Mr. Stephenson is the featured speaker in the MSP Breakout Session, “Subscription-Based Models: Make the Shift Successfully.” He will lead a deep dive into how subscription-based models have shifted and accelerated to forever change the customer-partner-supplier paradigm. During the session, attendees will discover how channel partners can successfully shift with predictable revenue streams and easier ways for customers to finance tech solutions while unlocking data and a level of customer intimacy never seen before. Mr. Stephenson will point to leading Thrive, a premier private equity-backed provider that has shifted successfully and is prospering.

“I’m thrilled to participate in forward-thinking panels and discussions at the premier channel partner event of the year for our industry,” said Rob Stephenson, CEO of Thrive. “As a CEO that once served as a telecom agent, I understand the challenges the industry faces. Developing and disruptive technologies are changing the landscape for how managed service providers and channel partners navigate and grow the customer-partner-supplier model shift.”

Please see details below of Mr. Stephenson’s speaking engagements. To schedule a meeting with him during the conference, please email sfarrell@thrivenextgen.com.

Monday, November 1 | 3:45pm – 4:25pm
The MSP 2021 501: Meet Today’s Influencers & Innovative Leaders
Moderator: Allison Francis  (Channel Futures)
Panelists: Kurt Guenther  (Computer Services, Inc.), Stephen Moss  (Insight), Rob Stephenson  (Thrive)
Location: Level 3, South Seas Ballroom C

Monday, November 1 | 5:05pm – 5:40pm
Subscription-Based Models: Make the Shift Successfully
Speaker: Rob Stephenson  (Thrive)
Location: Level 3, South Seas Ballroom IJ

For more information on Thrive, please click here

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About Thrive

Thrive is a leading provider of NextGen managed services designed to drive business outcomes through application enablement and optimization. The company’s Thrive5 Methodology utilizes a unique combination of its Application Performance Platform and strategic services to ensure each business application takes advantage of technology that enables peak performance, scale, and the highest level of security. For more information, visit thrivenextgen.com

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MEDIA CONTACT:
Stephanie Farrell
Director of Corporate Marketing
617.952.0289 | sfarrell@thrivenextgen.com