Thrive Named a Finalist for 2021 Excellence in Customer Service Award
We are thrilled to announce that Thrive has been named a finalist in the 2021 Excellence in Customer Service Award presented by Business Intelligence Group.
Our Platform was recognised for its innovation and optimisation of business performance by equipping customers with highly-secure and adaptable solutions, and guaranteeing continuous application and performance availability while eliminating daily IT concerns regarding security, compliance, governance, reliability, and scalability.
The Thrive Platform has helped enterprises deal with the unexpected shift to a fully-remote workforce caused by the COVID-19 pandemic by allowing customers to address their IT concerns in one place with the ability to access the portal on any device, from anywhere, at any time with overall faster delivery of service.
With The Thrive Platform, our customers experienced a 15% increase in end-user productivity, a 25% faster support resolution on complex cases, a 95% reduction in overall delivery time, and lastly, a 25% reduction in the customers’ time spent on routine IT manual task management.
We are excited to be recognised by the Business Intelligence Group as we keep striving to ensure your business success!
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