Outsourcing has been growing in popularity. It represents an opportunity for companies to expand, as needed, while cutting the costs associated with new technologies and services. Recent studies conducted by Computer Economics, Inc. showed outsourcing made up only 4 percent of IT costs in 2008. By 2009 this percentage increased to more than 6 percent. By 2011, outsourcing IT services made up more than 10 percent of the total IT expenditures, and this trend has only continued in 2012.
This means that choosing the right outsourced IT provider is now more important than ever. There is a lot at stake in terms of business continuity, company productivity, growth of revenue, and company expansion.
Part of choosing an outsourced IT provider is knowing what mistakes to avoid. Investing the time at the beginning means fewer headaches over the long term and minimizing the potential for unexpected costs as a result of making the wrong decision.