How to Optimize Desktop and End User Support

For many companies, desktop and end user support can be costly and time consuming. Especially if you have multiple computing environments with a variety of desktop applications and PCs of different models and ages.  Although desktop PCs are relatively inexpensive the cost for maintenance and end user support can be as much as five times the cost of the computer.

In the early years of computer technology, costs for desktop and end user support were reduced through (more…)