Incident Response and Remediation
Protect Your Business with Incident Response & Remediation
Thrive Incident Response & Remediation provides on-demand security response services to contain and remove threats, along with engineering assistance to rebuild and restore critical systems.
The Importance of Incident Response Planning
Phishing, ransomware, and other cyber attacks put businesses of every size at huge risk of losing millions of dollars trying to remedy the situation.
This kind of cost is unfathomable for many businesses – especially small to mid-sized companies, who simply cannot afford to pay out such a vast sum.
According to a recent study, companies with a well-orchestrated incident response plan can reduce the cost of a data breach by an average of $2.66 million, making incident response a top priority for minimizing cyber risk and business disruption.
How Thrive Can Help
To help customers mitigate risk and avoid the rising costs of security threats, Thrive Incident Response & Remediation provides on-demand security response services to contain and remove threats, along with engineering assistance to rebuild and restore critical systems.
The service provides faster recovery time from a cybersecurity incident so that the costs associated with business disruption are minimized.
“I trust the people at Thrive. They care about the things that matter to us. The technical components and services are essential, but the people at Thrive make the difference. Thrive is more than just a managed service provider. It is a trusted partner, a part of our team, enabling our organization to operate at its best.”
Wesley Price
IT Director
Gray, Rust, St. Amand, Moffett & Brieske (GRSMB)
The Thrive Incident Response Service
With a Thrive Incident Response Retainer in place, companies can benefit from the Thrive team’s preparation, expertise, and responsiveness through:
- Pre-Incident Planning
- Incident Response Tools
- Compromise Assessment
- Prioritized Incident Management
Dedicated Cyber Incident Response Team (CIRT)
Thrive has a separate, and rapidly growing, cyber incident response team (CIRT). Our CIRT has over 20 seasoned cybersecurity experts who work tightly with both our security and support teams to understand and protect client environments – helping keep your company grounded and secure even in the middle of an attack.
Our SOC analysts are continually monitoring and triaging events; once a potential attack is identified, the incident is handed off to the CIRT, which takes a multi-pronged approach to contain and halt the attack.
- Identify any affected systems and take them offline
- Coordinate a response team within the client
- Begin isolating critical systems and data
- Run forensics tools to identify the exact threat, any other affected systems or services, affected data, exposed accounts, and gather information
- Triage offline systems and bring new systems back online from backups, with minimal data loss
Thrive can help clients put their environments in a good position before an attack ever begins through things like vulnerability management, identity and access management, user security training, and well-designed domains and backups. We also help you develop a thorough incident response plan, so when (not if) an attack begins, we can begin reacting and recovery efforts immediately.
Frequently Asked Questions
How quickly can you get our business back online after an incident?
This is highly dependent on the type of attack and what kind of advanced planning is in place. If there is a well-defined incident response plan, if good systems management practices are in place, and data has been securely managed, then it is possible to restore critical systems in hours and reach full operations within 72 hours. However, it is common for a full restoration to take over a week or even longer.
How do you limit the financial and reputational damage of a breach?
In the event of a breach, we limit your financial and reputational damage by acting quickly, securing affected systems, and managing communications, reducing operational disruption so you can maintain stakeholder trust.
Do you help us understand the root cause so it doesn’t happen again?
Yes, we can conduct thorough post-incident analysis and provide actionable recommendations to prevent recurrence. We can also work closely with any insurer forensics teams or other agencies to develop a complete picture of how the situation occurred.
What steps do you take to protect customer trust during a crisis?
We follow transparent communication protocols, notify stakeholders promptly, and ensure that mitigation and recovery measures are clearly documented.
How do you ensure that leadership and the board have the right information?
We provide structured reports and briefings that highlight risks, impacts, and recommended actions in clear, business-focused language.
Can Thrive act as our full response team if we don’t have one in-house?
Absolutely. Thrive can manage incident response end-to-end, from detection and containment to remediation and post-incident review.
Ready to Speak with Our Cybersecurity Experts?
Contact Thrive today to discuss how your business can be better prepared for cyber incidents that may come your way.
Contact Thrive Today