Client Experience is our Priority
Subject Matter Expertise
For over two decades, Thrive has provided its outsourced IT expertise to a wide range of clients. With 2,300+ customers around the world, we are proud to serve everyone from SMBs to enterprises, with a focus on mid-market companies.
The Thrive team is comprised of industry and technical subject matter experts dedicated to ensuring that customers optimize their business performance through the strategic implementation of their IT infrastructure. We align our teams to provide each client with a team that knows their industry and company inside and out. This POD approach drives better strategies, service, and support from day one. Our advisory services include Enterprise Technical Account Management as a concierge service and vCISO and vCIO roles for any size business. We are with you every step of the way, so you are protected and empowered to grow your business.
Assessing IT Environments to Deliver Solutions
A major part of our tailored client approach includes assessing IT environments for scalability, reliability, and security. We will create a personalized list of recommendations as part of an annual strategic assessment.
Recommendations will be provided in the areas of:
- Server infrastructure
- Backup & disaster recovery
- Email and messaging platforms
- IT governance
- Cloud strategy
A Team Fully Dedicated to Your Needs
When you need to reach the Thrive team, we’ll be there to assist you. Our Thrive Client Portal offers easy access to knowledgeable engineers, with the ability to create a support ticket and track updates in real time. We are also available via email, and will work efficiently to respond and assign a Thrive team member to your request.
For critical, business-impacting incidents, our proactive support team offers around-the-clock monitoring of network issues and concerns.
Providing Technology Solutions Tailored to Your Business
Our Thrive5 Methodology utilizes a unique combination of its Application Performance Automation Platform and strategic services to ensure each business application achieves peak performance, scale, uptime, and the highest level of security. With access to the latest Cloud and on-premises technologies, we will build a strategy for the present and the future based on your IT needs.
Choose Thrive for Your NextGen IT Needs
See our approach to clients in action. We look forward to having the opportunity to serve you while ensuring your business is always prepared for what’s next.