For years, IT teams have measured success through metrics like uptime, ticket volume, mean time to resolution (MTTR), and system availability. These metrics remain important. They tell IT leaders whether infrastructure is stable and whether…

Scott Steele, COO
September 28, 2026 4 Min Read

Most workplace technology problems do not look like major problems. An employee waits 30 seconds for an application to load. A password rese...

Scott Steele, COO
September 24, 2026 4 Min Read

One N-central console can manage thousands of endpoints across dozens of client businesses. That is the arithmetic that makes the recent N-a...

Simon White, Incident Response Analyst
September 23, 2026 3 Min Read
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Jamf Threat Labs has documented AmnesiaStealer, a multi-stage Rust-based macOS infostealer distributed through ClickFix. A counterfeit GitHub page, complete with the dark theme and Octocat branding, offers a “Download for macOS” button. The instructions tell…

Simon White, Incident Response Analyst
September 21, 2026 2 Min Read

ShinyHunters claimed on 27 July that it had stolen 623 GB from the cloud communications platform. The Register reported how: the group voice-phished an employee and talked the victim into handing over a password. No…

Simon White, Incident Response Analyst
September 19, 2026 2 Min Read

For years, the service desk has operated on a simple model: something breaks, an employee reports it, and IT works to fix it. It’s a necessary function, but it’s also inherently reactive. By the time…

Scott Steele, COO
September 16, 2026 5 Min Read

For many organizations, building an in-house cybersecurity team seems like the logical part of a business plan – hiring security professio...

Kevin Landt, Vice President of Product, Cybersecurity
September 14, 2026 4 Min Read

Organizations pursuing CMMC Level 2 should stay focused on control effectiveness, not certification timelines. The Department of War/Defense...

Sharon Nichols, Sr GRC Consultant, and Rolando Torres, VP Cyber Consulting and GRC Services 
September 11, 2026 3 Min Read

Cybersecurity teams often use zero trust and least privilege interchangeably. While the two concepts are closely connected, they are not the...

Kevin Landt, Vice President of Product, Cybersecurity
September 8, 2026 4 Min Read

Traditional cybersecurity models often operate on a simple assumption: users and devices inside the network can be trusted, while threats are primarily outside the perimeter. But modern organizations no longer have a clear perimeter. Employees…

Kevin Landt, Vice President of Product, Cybersecurity
September 4, 2026 4 Min Read

March 24, 10:39 UTC. The first poisoned LiteLLM package landed on PyPI two minutes earlier, and on some CI runner somewhere, the credential harvest had already started. Nobody outside the attacker noticed for hours. That…

Simon White, Incident Response Analyst
August 19, 2026 4 Min Read