Why The Right Strategic Planning is Important in your Digital Transformation Journey
Digital Transformation within your organization can occur and evolve in many ways, starting with very tactical reactionary changes with burning problems like data loss, error-prone manual processes, and time consuming “old school” efforts that get more difficult in the modern era (like trying use the “copier” and “send a fax”, etc.) Remember, there are still plenty of people that perform their daily tasks that way for many reasons.
The other side of digital transformation is when organizations take a lot of time to plan out the approach and spend significant effort figuring out what they need, planning years down the road, interviewing, reviewing, discussing, gaining consensus, etc. It’s hard for me to knock anyone who plans things out, so it’s difficult to be a critic here, however I will say this: We have seen instances where paralysis occurs when you try to “boil the ocean” in your upfront efforts. As someone who has seen hundreds of attempts at these with our customers, I’d like to think I&