Thrive NextGen Defined: A Technology Platform & Partnership Built on Trust

At Thrive, we believe technology should create real business value. That’s why we built Thrive NextGen, our differentiated MSSP platform and partnership model designed to help organizations transform their IT into a competitive advantage.

Leadership in Technology and Innovation

The Thrive NextGen platform is powered by ServiceNow, the gold standard for enterprise technology service providers. This foundation enables us to deliver advanced solutions with unmatched scale, visibility, and efficiency.

Our platform integrates the latest technologies, including AI, automation, and digital experience monitoring (DEX), to enhance security, ensure efficient operations, and create exceptional user experiences.

We are also one of the few MSSPs aligned with Gartner’s Cybersecurity Mesh Architecture (CSMA), providing comprehensive security, intelligence, and effectiveness. With Thrive, customers are protected from all angles.

Industry Experience That Makes the Difference

Our “secret sauce” is our people. The Thrive team combines deep technical expertise across AI, cybersecurity, cloud, compliance, and managed services with decades of industry experience.
We serve clients across every vertical, such as finance, healthcare, education, legal, and more, each with its own unique set of challenges. That’s why we offer specialized advisory services, including vCISO and vCIO consulting, risk assessments, and compliance support, to help every customer build a strategy that fits their business.

Next-Level Onboarding and Support

Customer success starts on day one with us. That’s why Thrive’s onboarding process includes our signature “hypercare” program, a 90-day deep-dive designed to accelerate ROI with:

• In-depth support and training
• Faster resolution times
• Hands-on guidance to ensure smooth adoption

Beyond onboarding, our client portal offers easy access to communications tools, case management, and personalized insights. And with 24x7x365 SOC and NOC coverage, customers know we’re always there to help.

A Strategic Mindset for Long-Term Growth

We don’t just deliver technology services; we build partnerships for the long haul. Thrive continuously expands its expertise and reach through strategic acquisitions. Since our founding, we’ve acquired and fully integrated 26 companies into the Thrive family, ensuring clients gain access to the most advanced solutions and talent in the industry without disruption.

This integration success has positioned Thrive as the most mature and experienced partner in MSSP platform integration.

At the same time, Thrive invests in its people. Operation Rising Tide, our internal growth initiative, provides new opportunities for team members to expand their skills and careers. Today, nearly 50% of our team members joined Thrive through acquisition, strengthening our culture and expertise.

Why Thrive?

In a crowded market, Thrive stands apart as a trusted partner with the technology, talent, and strategy to deliver results. With Thrive NextGen, clients gain:

• A secure, modern IT foundation powered by ServiceNow and CSMA principles
• Industry expertise and advisory services tailored to their needs
• Proactive onboarding and continuous support for lasting success
• A proven, strategic partner with a track record of growth and integration

At Thrive, we don’t just manage IT, we help businesses transform and thrive. Contact us today to learn more about how we can be the strategic business partner you need.