Employee Spotlight: Emily Craft, Associate Engineer
Welcome back to another installment of our “Thrive Spotlight” blog series.
Our featured employee is Emily Craft, an Associate Engineer at Thrive. Emily coordinates clients’ incidents and service requests within Thrive’s Remote Service Center.
After beginning her career in the educational industry, Emily parlayed her degree in Art History and Criticism into her current role of critically analyzing client needs, dispatching requests for onsite resources, and the potential for future client schedule coordination.
Emily lives in Long Beach, New York, and enjoys running near the beach, traveling with her fiancé, reading and painting.
Hi Emily! Can you tell us about your background and how you came to Thrive?
I spent the first ten years of my career in education before leaping into the technology industry in early 2022. One of my first steps in the transition was to become CompTIA A+ certified through the Computing Technology Industry Association. This certification led me to join Thrive in October of that same year.
Where did you go to school or get training?
I earned my bachelor’s degree in Art History and Criticism and Studio Art at Stony Brook University. Later, I acquired several technology-related certifications, such as CompTIA A+, Mimecast Warrior and ITIL 4. I’m currently studying for the CompTIA Security+ certification and the AZ-900.
What do you most enjoy about working for Thrive?
I enjoy quite a few things about working for Thrive. I enjoy all the challenges I face daily, which keeps things interesting. I also appreciate the team members I work with. They’re a great group, and I’m lucky to be a part of it. Lastly, I love that Thrive fosters its employees and helps them along their career paths.