“With ServiceNow’s agentic AI solutions, Thrive has shifted our engineering resources closer to the customer, notably improving efficiency and providing improved resolution,” said Michael Gray, chief technology officer at Thrive. “The approach of AI automation…
Thrive Spotlight: Kelly Grimm, Senior Systems Administrator Welcome back to another installment of our “Thrive Spotlight” blog series. Our featured employee is Kelly Grimm, Senior Systems Administrator. Kelly acts as an escalation point for the…
With cybersecurity threats growing more complex and regulations becoming increasingly demanding, many organizations are looking for leadership to guide their security programs. However, hiring a full-time Chief Information Security Officer (CISO) isn’t always practical, especially…
‘AI is massively impacting managed services,’ says Thrive CEO Bill McLaughlin. ‘Predictive analytics allow technicians to fix issues faster, offer self-remediation options and provide better customer experiences overall. AI also enhances security by filtering out…
Leading Global MSSP Announces New Executive Appointment to Support Global HR Strategy Boston, MA, April 23, 2025 – Thrive, a global technology outsourcing provider for cybersecurity, Cloud, and IT managed services, today named Kimberly Saturley…
Sand Grove Capital Management, a London-based alternative investment management firm, has long depended on managed IT services to support its operations. Without an internal IT team, they rely entirely on Thrive, their Managed Service…
One year ago, the Change Healthcare cyberattack caused a disruption of healthcare operations on a massive scale, resulting in outages, payment delays, and cancellation of patient appointments. The attack highlighted the need for healthcare organizations to strengthen…
The Change Healthcare cyberattack is recognized as the most prominent medical data breach in American history, impacting over 190 million people nationwide. Immediately after the attack, hospitals, clinics, and pharmacies suffered the repercussions as much…
Cybersecurity teams are constantly bombarded with alerts from disparate tools, such as endpoint detection and response (EDR) platforms, SIEM solutions, firewalls, intrusion detection systems (IDS), and vulnerability scanners. While these alerts are crucial for maintaining…
Thrive Spotlight: Janet Salvo – Service Delivery Manager Welcome back to another installment of our “Thrive Spotlight” blog series. Our featured employee is Janet Salvo, Service Delivery Manager. Working in Event Management, Janet and her…