Social Housing

At a time when the majority of workflows have become dependent upon IT, housing providers need both internal and external systems to be reliable, scalable, and, most importantly, secure.
Thrive > Social Housing

Managed IT Solutions for Social Housing

The emergence of virtualisation and mobility has revolutionised the way in which housing associations deliver services to their tenants; simplifying processes and offering improvements in security, usability and customer satisfaction.

Working with housing organisations across the UK, we have gained a comprehensive understanding of the technology challenges the sector faces and have developed solutions to help our customers become leaner and more responsive; minimising cost and maximising productivity whilst enhancing the tenant experience.

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Social Housing Industry Challenges

  • Providing business data, tenant information and resources in real-time to a mobile or geographically dispersed workforce
  • Regulatory compliance such as data protection and PCI DSS
  • Improve response times and reduce costs for tenant service requests
  • Growth of online tenant self-serve tools such as account management and service requests
  • Tenants are a part of a connected society that has expectations of a multi-channel inbound contact centre
  • Growth in digitalising processes, asset management and tenant services

Thrive Solutions for Social Housing

  • Seamless integration of mobile and collaboration technologies into wider organisation platforms, providing access to critical data and applications
  • Creation of an agile and flexible IT estate through deployment of on-premise, cloud and hybrid solutions
  • High-capacity electronic storage, archiving and retrieval of documents
  • Collaboration solutions to improve communication, productivity and decision making between remote workers and office locations
  • Deployment of internet-based services through a secure, resilient and agile network with maximum uptime
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Choose Thrive for Your NextGen IT Needs

Thrive works with the social housing sector to ensure they have IT solutions that support their mission and their tenants.