Microsoft 365 / SharePoint Services Engineer / Migrations
Location: Remote
Company/Group: https://thrivenextgen.com/digital-transformation-services/
Core Services:
- Migrations
- Microsoft Digital Transformation
- Business Process Automation
- Content/Document Management
- Collaboration
- File Sharing
Ideal Background:
- Extensive SharePoint Tenant to Tenant Migration Experience: AvePoint, ShareGate, Metalogix or Mover.IO
- Accomplish at PowerShell Scripting and Automation
- Microsoft Certifications
- SharePoint / Office 365 Administration / Development experience
- HTML, CSS, JavaScript, SQL / data structures
- Experience with business process automation workflows, etc.
- Azure, ISA, Active Directory
- SharePoint Sever / SPS installation and configuration experience
About the role:
- Providing high-quality Engineering support within Thrive’s CoE “Center of Excellence Team” Addressing and resolving client MS 365, OneDrive, Teams, SharePoint online, and SharePoint Server related issues
- Replicating complex customer issues and resolving matters
- Working with senior Thrive’s resources to escalate and resolve client issues
- SharePoint end user support including but not limited to: access security, new site set-up, resolving workflow issues, list and library setup
- Working with customers on case resolutions
- Reviewing SharePoint system logs to proactively identify issues and propose solutions
- Monitoring storage usage
- Reviewing Event logs to proactively identify issues and propose solutions
- Working with client resources to deploy patches and cumulative updates
Responsibilities:
- Providing high-quality Engineering support of Thrive’s CoE “Center of Excellence Team” and their occasional excess workload.
Skills you will employ:
- Must possess a strong attention to detail, and a sense of urgency to resolve customer issues
- Experienced coordinating identifying, isolating and resolving issues
- Proven success in a similar support role in a Microsoft based environment
- Microsoft SharePoint Online knowledge and experience
- Office 365 features / functionality / SharePoint Online
- Microsoft Command-Line Scripting experience PowerShell etc.
- Intellectual curiosity and a readiness to learn new technologies
- Exemplary verbal and written communication skills
- Commitment to providing an exceptional experience to customers
- Creative and methodical problem-solving skills
- General technical knowledge of and passion for Microsoft products and technologies
For more information on this job opening or to apply, please email careers@thrivenetworks.com.