Microsoft 365 / SharePoint Services Engineer / Migrations

Location: Remote

Company/Group: https://thrivenextgen.com/digital-transformation-services/

Core Services:

  • Migrations
  • Microsoft Digital Transformation
  • Business Process Automation
  • Content/Document Management
  • Collaboration
  • File Sharing

Ideal Background:

  • Extensive SharePoint Tenant to Tenant Migration Experience:  AvePoint, ShareGate, Metalogix or Mover.IO
  • Accomplish at PowerShell Scripting and Automation
  • Microsoft Certifications
  • SharePoint / Office 365 Administration / Development experience
  • HTML, CSS, JavaScript, SQL / data structures
  • Experience with business process automation workflows, etc.
  • Azure, ISA, Active Directory
  • SharePoint Sever / SPS installation and configuration experience

About the role:

  • Providing high-quality Engineering support within Thrive’s CoE “Center of Excellence Team” Addressing and resolving client MS 365, OneDrive, Teams, SharePoint online, and SharePoint Server related issues
  • Replicating complex customer issues and resolving matters
  • Working with senior Thrive’s resources to escalate and resolve client issues
  • SharePoint end user support including but not limited to: access security, new site set-up, resolving workflow issues, list and library setup
  • Working with customers on case resolutions
  • Reviewing SharePoint system logs to proactively identify issues and propose solutions
  • Monitoring storage usage
  • Reviewing Event logs to proactively identify issues and propose solutions
  • Working with client resources to deploy patches and cumulative updates

Responsibilities:

  • Providing high-quality Engineering support of Thrive’s CoE “Center of Excellence Team” and their occasional excess workload.

Skills you will employ:

  • Must possess a strong attention to detail, and a sense of urgency to resolve customer issues
  • Experienced coordinating identifying, isolating and resolving issues
  • Proven success in a similar support role in a Microsoft based environment
  • Microsoft SharePoint Online knowledge and experience
  • Office 365 features / functionality / SharePoint Online
  • Microsoft Command-Line Scripting experience PowerShell etc.
  • Intellectual curiosity and a readiness to learn new technologies
  • Exemplary verbal and written communication skills
  • Commitment to providing an exceptional experience to customers
  • Creative and methodical problem-solving skills
  • General technical knowledge of and passion for Microsoft products and technologies

For more information on this job opening or to apply, please email careers@thrivenetworks.com.